problem with  build 4.7.1029

system · 2007-08-09T16:51:42.000Z

at first i thought it was my PC and found to be the update build 4.7.1029
it will not let me login to any web login page or any online game login, i stop ed the On-Access protection
and i can log in so this is s a very bad problem with this Version update i never had any problem with Avis till this update.

DavidR · 2007-08-09T17:27:33.000Z

After a program update several avast processes are changed, you firewall should recognise these changes and challenge for permission to connect, you may in haste or error have denied that access.

What is your firewall ?
Does it allow ashWebSv.exe internet access ?

If it does delete the entries for them and reconnect to the internet, this will force the firewall to ask permission again.

system · 2007-08-09T20:13:22.000Z

OK one PC is running Win Vista and other PC is XP and both has same Problem and for Fire Wall is Windows Never had problem till update of Avast Build.
and to by past login screen have to shut down On-Access Protection this not good to do so tells me theres is a problem with the updated Version.

Lisandro · 2007-08-09T21:07:05.000Z

Which browser are you using?
Did you test another browser?

system · 2007-08-09T21:22:16.000Z

yes tried on other browsers, and have same problems on 1PC Running Windows Vista, and Other PC runing Windows XPsvp2.
and still blocks ID Logins through the Web Sites.

DavidR · 2007-08-09T21:24:26.000Z

zoppl post:3:

OK one PC is running Win Vista and other PC is XP and both has same Problem and for Fire Wall is Windows Never had problem till update of Avast Build.
and to by past login screen have to shut down On-Access Protection this not good to do so tells me theres is a problem with the updated Version.

I would suggest you try a clean reinstall.

Download the latest version of avast http://www.avast.com/eng/download-avast-home.html and save it to your HDD, somewhere you can find it again. Use that when you reinstall.

Download the avast! Uninstall Utility, find it here and save it to your HDD.

Now uninstall, reboot, run the uninstall utility, reboot install the latest version, reboot.

Also from your first post:

at first i thought it was my PC and found to be the update build 4.7.1029 it will not let me login to any web login page or any online game login,

Were there any error messages ?

You shouldn’t have to stop on-access protection, that removes all protection, try Termination of the Web Shield provider that should allow access.

The problem we have is avast doesn’t block it merely scans content, it isn’t a firewall, so there would appear to be some conflict and that is usually a firewall blocking ashWebSv.exe, since XPs firewall doesn’t have outbound protection I can’t see where that conflict comes from.

system · 2007-08-09T21:26:03.000Z

zoppl post:5:

yes tried on other browsers, and have same problems ON 1PC Running Windows Vista, and Other PC ruining Windows XPsvp2.
and still blocks ID Logins through the Web Sites.

And i Have to Stop running the On-Accsess Protection to Login.

Lisandro · 2007-08-09T21:29:19.000Z

zoppl post:5:

yes tried on other browsers

Please, which browsers are you using?

system · 2007-08-09T21:32:42.000Z

i uses IE and i tried Fire Fox but same problem on both PC’s

Lisandro · 2007-08-09T21:38:23.000Z

Please try the following:

Open the file \data\avast4.ini, and add the following line to the [WebScanner] section:
ModifyVistaSocketAutoTuning=0
Save the changes, restart the computer and see if it makes any difference.

If that does not help, try:

Run CMD prompt (as an administrator).
Type:
netsh interface tcp set global autotunninglevel=disabled
Terminate and restart WebShield. Do you see any difference?

system · 2007-08-09T22:15:01.000Z

Tech post:10:

Please try the following:

Open the file \data\avast4.ini, and add the following line to the [WebScanner] section:
ModifyVistaSocketAutoTuning=0

Save the changes, restart the computer and see if it makes any difference.

If that does not help, try:

Run CMD prompt (as an administrator).

Type:
netsh interface tcp set global autotunninglevel=disabled

Terminate and restart WebShield. Do you see any difference?

OK Adding to the avast4.ini work on this Vista Windows
But on other PC Running Windows XP Has same Problem, Gonna Try second Option to see if That helps on that PC.

Lisandro · 2007-08-09T22:38:38.000Z

zoppl post:11:

But on other PC Running Windows XP Has same Problem, Gonna Try second Option to see if That helps on that PC.

Well… it is intended to work only for Vista and not XP as far I know.
There isn’t any problem with WebShield and XP. I can login to any site, for instance. Are cookies allowed in these browsers?

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