Problem with Download

Avast Free Antivirus / Premium Security
1

Hi, I may be in the wrong category but I am trying to reinstall Avast after a system failure. I am NOT a computer savvy person, so be kind! :stuck_out_tongue:

I tried to download and get this error…

setiface error 536870929

now in my control panel I see Avast under the list of programs installed but it is not on my list of programs available when you click start…nor is there any icons showing it being on the computer at all…the ONLY place I see it is in the control panel under the list of installed programs

what to do? help!

I have Vista home premium edition; use IE7…no idea what version of Avast it might be

2

Which was your old antivirus? Did you fully uninstall it?

I suggest an installation from the scratch:

  1. Download the latest version of avast! Uninstall Utility and save it.
  2. Download the latest avast! version and save it.
  3. Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
  4. Use (run) the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it.
  5. Install avast! using the setup saved on 2. It will be good to accept the boot time scanning. Boot.
  6. Check and post the results.