Problem with Malware/ Autorun Virus

Viruses and worms
1

Dear Avast staff,

Please note I have Avast Internet Security running up to date and still it seems a usb stick inserted in my system has given it the auto run virus menace that everyone seems to be having, making Avast warn of a copertps.com/k and etpsoprc.ru/a, as well as turning all my icons in my Main Folder into shortcuts (I have attached image as evidence). This virus is terrible and no anti-malware program or Avast itself will even detect it, much less remove it.

Please help me fix my problem, I have done the steps mentioned here: http://forum.avast.com/index.php?topic=53253.0
Next post I will include all logs from the scans.

Thank you in advance.

Fabio.

2

Attached are the logs pt1

3

attached are the logs pt2

4

Great! Now just wait for essexboy or for someone else who is malware expert to come online…you can make some coffee in the meanwhile :wink:

5

Hi did you have McShield installed when you inserted the USB

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL

[*]Under the Custom Scans/Fixes box at the bottom, paste in the following

https://dl.dropbox.com/u/73555776/OTL_Fix.GIF


:Commands
[CREATERESTOREPOINT]

:OTL
IE - HKU\S-1-5-21-3755333982-796659504-436291793-1000\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
O4 - HKU\S-1-5-21-3755333982-796659504-436291793-1000..\Run: [81b] C:\Users\Fabio Andreo\AppData\Roaming\97ab\81b.js ()
O4 - Startup: C:\Users\Fabio Andreo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\d7f.js ()
O4 - Startup: C:\Users\Fabio Andreo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\dede.js ()
[2013/07/11 23:54:38 | 000,000,000 | -HSD | C] -- C:\964c
[2013/06/28 09:23:14 | 000,000,000 | -HSD | C] -- C:\Users\Fabio Andreo\AppData\Roaming\97ab
[2013/07/11 23:54:40 | 000,047,606 | ---- | M] () -- C:\Users\Fabio Andreo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\d7f.js
[2013/06/28 09:23:14 | 000,000,000 | -HSD | M] -- C:\Users\Fabio Andreo\AppData\Roaming\97ab

:Files
C:\Users\Fabio Andreo\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\*.js 

:Commands
[resethosts]
[emptytemp]
[Reboot]

[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

6

Thanks, done and attached is the log.

I still see all the hidden shortcuts to my personal folders, are those normal? I don’t recall ever seeing them on regular use.

7

Ignore those for now, the are system files that will be re-hidden when I tidy up

How is the computrer behaving now ?

8

It seems to be working fine now, no more threat warnings. Do I need to do anything else?

thanks

9

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Clear Restore Points

Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button

https://dl.dropbox.com/u/73555776/disc%20clean.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update

To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave: