The ever knowledgeable internet led me to these forums, where I found this link (https://forum.avast.com/index.php?topic=53253.0) and completed/attached everything it said. I am in no way computer savvy, but the post and other internet help guided me to insert a picture into this message and attach the files.
I am now wondering what to do next, and could really use some help. Thank you in advance!
One more thing, I will be busy with some personal matters for the next few days. I may not be able to respond to any responses I receive on this thread. I promise to follow up when things clear up for me - as I’d really like for my computer to be fixed.
I am back and have been using my computer all day. Avast has not detected the virus at all while I’ve been on my computer. I don’t know why, as I am assuming those programs I downloaded to get the logs don’t actually remove the virus…
And thank you for responding! I’m sure the removal users are busy with the holidays - I just wanted to say I’m back and am hoping to fix my computer. Thank you in advance!