I downloaded AVAST and installed.
My system is PIII 500 Win2K SP4 (italian) - FAT32 - Two partitions, C: and D:.
Once installed I tried a scan with “local hard disk” option (“C:”;“D:”) and it worked, scanned began correctly.
Then AVAST automatically updated (VPS 080505-0).
I tried the scan again with the same “local hard disk” option but it seems the scanning is not doing anything, tested files 0, current status empy, 0% complete.
It seems I can select C: or D: via the “folder” option and it works until I scan one a time.
I tried also to uninstall and re-install AVAST to see if I changed any option without noticing.
Each time, right after the installation the “local hard disks” works correctly and it stops working after the automatic update. The scanning seems to begin but then nothing happens, stays on 0.
It works if I select each drive separately via “folder” option.
Bingo!
When I set on “Quick” or “Thorough” It seems to work.
Instead, “Standard” doens’t work (and seems also to “lock” the thing, I have to close and open it again).
I stopped when it saw about 5000 files and 10% complete, plus I was seeing the current status changing. I am running it to the end now but I guess it will take a while.
In my understanding the 3 methods are different because “quick” and “thorough” don’t look “inside” the file for understanding its “type” from the content (quick) and do not select a related “virus type” depending on the content (thorough).
It’s probably related to the anti-rootkit scan, there was a bigger update recently.
Please try to dump the process when the scanner freezes and upload the dump to our FTP under some unique filename; it should tell us where the problem is. The description on how to do it is here.
The name of the process would be ashSimpl.exe for skinned Simpe UI, ashSimp2.exe for the skinless one (don’t know which one you are using). So, just run the Standard scan, and when the program freezes, use the linked tool.
Thanks!
igor, I’m having the same problem as the OP, scan works on quick and through but freezes on standard with " initializing engine, please wait" for at least 3-5 minutes, but will eventually run. It will freeze and can only be stopped with Task Manager if you try to stop the scan while " initializing engine, please wait" is displayed.
I also uploaded a file named “LocalHardDiskStandardScan-not-working.zip” to the ftp server
Please try to restart the computer (if you didn’t).
If the problem occurs even then, try to generate a dump of the frozen process, as I described in Reply #9 of this thread.
Thanks.
my ftp program is old , cannot send (maybe is the firewall) , i tryed and it worked with internet explorer resources but it stopped toward the end giving some error