Problem with Web Shield

Avast Free Antivirus / Premium Security
1

After downloading the latest version of Avast and restarting my computer I got a message from Avast Error 10106. It also said that i should check AvastSvc.exe if it was blocked by Windows Firewall. I did that and there was no block for Avast. When i reinstaled avast it worked ok but when I updated it I got the same problem. Help anyone?

OS: Win Vista Home Premium

2

Do you get the same Error again and again?
Can you use your browser without any problems?

3

Yes i get the same error again and again
Browser and everything else work normally only Web Shield is not working

4

Try a clean install.

Easy steps how to make it work again!

  1. Uninstall Avast! and restart
  2. Download this http://public.avast.com/~forejt/aswClear.exe
  3. Then download these Softwares
    CCLEANER:
    http://www.piriform.com/ccleaner/download/standard
    DISK DEFRAG:
    http://download.cnet.com/Auslogics-Disk-Defrag/3000-2094_4-10567503.html?part=dl-6267754&subj=dl&tag=button
  4. After installing this, run the ASWCLEAR.exe and restart
  5. After Restart, run CCLEANER - You will see to the left there is TAPS. Look for “REGISTRY” Now, clean up Registry(BACK IT UP BEFORE CLEANING IT)
  6. Now run Auslogics Disk Defrag - This will clean your system up(look for errors etc) but also speed your PC up.
  7. Restart
  8. Reinstall Avast!

Report back if any issues. :wink:

5

Did as you said worked great until i restarted my computer. It showed the same error again.
Could it be something with the windows firewall?

6

This is a very odd problem…

I shall contact one of the Moderators to help you out.

Sorry for my poor helping. :-[

7

Could this be a problem that came with the newest update?? Am I unprotected when Web Shield is not working???

P.S.
You did good, you cant know everything :wink:

8

This should NOT be happening with the new Update - I have it working fine with newest. :wink:
And yes, you are unprotected with the Webshield off/not working, this your number 2 line of defense - It’s scanning the webpages you visit with downloadable content - But the File Shield can still kick in. :wink:

PS. I messaged DavidR - He should help you when he’s online - But for now, don’t go into any suspicous Websites/links. :slight_smile:

9

OK thank you…You help a lot :slight_smile:

10

Still no message from DavidR…Does anyone know what could be the problem

11

DavidR is not a moderator; he is an Evang. just like me.

Please download the Winsockfix Utility to see if this fixes your problem:

Vista – http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/

Reboot after installing, and post back. Thank you.

12

Thank you thank you…It works great now ;D ;D ;D

13

I wish all the problems were this easy! :smiley:

Now that your issue is now resolved/fixed, please go back to the first open post in this topic, click the modify button in that Post and change the title/subject, add [Resolved] to the beginning of the title so this thread can be closed.

Feel free to come back any time you need help, to learn something new, or just to ask questions. We are here 24/7 for your convenience. Thank you for allowing me to assist you. :slight_smile:

14

Hi there…

Im getting the exact same error message on Windows 7 Pro is there anyting yo resolve this… Removed avast, re installed updated… Web Shield still off…

15

Did you look at first post of SafeSurf in this topic?

16

Please download the Winsockfix Utility (depending on your OS) to see if this fixes your problem:

Windows XP – http://majorgeeks.com/WinSock_XP_Fix_d4372.html

Vista – http://www.mydigitallife.info/2007/06/18/repair-and-reset-windows-vista-tcpip-winsock-catalog-corruption/

Windows 7 – http://windows7themes.net/winsock-fix-for-windows-7.html

Reboot after installing, and post back. Thank you.

17

Yes i still have the Web Shield turned off… Why?

18

Does this work for windows 7?

19

No, but the other link for Win7 is given in Reply #15 above by SafeSurf.

20

@ HBK180i_gse,

This is the one you need since you have Win7.