Hello
I have just updated avast on my pc version 4 towards version 5.
Now when I launch Microsoft Outlook I have an error message because outlook search avast 4. Have you got a solution?
I see no one has answered or posted here in over twenty days. I have the same problem and posted yesterday; no one answered. Maybe there isn’t a fix. I did try one thing I found here, delete the extend.dat file. It fixed one problem (got rid of the error message). Now I see the orange Avast splash that says “ms outlook plugin”. I really need to see my archived messages, any help appreciated, thanks!
I suggest an installation from scratch:
- Download the latest version of avast! Uninstall Utility and save it.
- Download the latest avast! version and save it.
- Uninstall avast from Control Panel (if possible). If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after that.
- Run the avast! Uninstall Utility saved on 1. If, for any reason, you can’t run it, try booting in Safe Mode and doing it from there. Anyway, boot after you’ve run it. You can run it twice: remove avast 4, boot, remove avast 5, boot.
- Install avast! using the setup saved on 2. Boot.
- Register your free copy or add the license key for Pro.
- Check and post the results.
I followed the instructions to the letter and unfortunately I am seeing exactly the same thing. The Orange plug-in notice appears and instantly, Microsoft Outlook closes.
Please, avoid double posting…
http://forum.avast.com/index.php?topic=64314.msg544169#msg544169