problème avast et affichage de gmail

Avast Free Antivirus / Premium Security
1

je viens d’installer la dernière mise à jour d’avast et je ne peux plus obtenir l’affichage normal de gamil, seulement l’affichage simplifié - Que puis-je faire ou désinstaller sur avast pour que l’affichage normal (intégral) s’ouvre ?
Ce problème ne se produit pas avec chrome mais seulement avec IE quelle que soit la version, or je veux pouvoir utiliser internet explorer ? Merci
traduction en anglais si besoin :

I’ve just downloaded the avast update and now can not view my mail on gmail in normal view mode, only possible access in simplified mode - What can I do or should I disable on avast for my ball to open normally ?
this does not happen with chrome but IE whatever version, or do I still want to be able to use IE?
THANK YOU

2

can you post a screenshot

What can I do or should I disable on avast for [b]my ball[/b] to open normally ?
What ball?
3

i can’t copy any screenshot , that does’nt work, i can just copy it on word and your web site doesn’t accept this kind of document (.doc)

nb : sorry for my English, i don’t know what mean “by my ball”… this was the translation of Google , i just want to know what can i have do to open the gmail on a regular way

how can i copy a screen shot on your space for message ?

4

i find the way to copy by paint

in attached file the screenshot

the gmail never open completly, it stay always like that

5

If you right click on avast tray icon - manage shields and pause shields, does it work then?

6

when i right click on avast icon in a french version, i don’t see something exactly like “manage shields or pause” ?

in french, i have “gestion des agents avast” then, i can "deactivate for 10 mn " for example… i try that…

the first time, gmail open in a very strange way, not normal, not simplified… with on printing characters, double lines … but i don’t think to copy it

i returned back, try again… then the strange way never appear again… it is like it was before, gmail does’nt open

7

does this change anything?

Réparer Avast Antivirus via le panneau de configuration Windows
https://support.avast.com/fr-fr/article/Repair-Antivirus/

8

Dear Pondus,
thank you for your help… I find a solution with looking on forum about Internet explorer 11

this is not a problem with Avast … but between internet explorer 11 et Google & gmail

i found the manipulation to do and now gmail open normally

:wink: :slight_smile:

9

:wink: