Problèmes mise à jour liste virus et programme

??? ??? ???
Bonjour,
j’ai des soucis de mis à jour auto et manuelle.
Lorsque je lance la mise à jour voilà ce qu’il me met comme message d’erreur :

"Information à propos de la mise à jour en cours :
Dernière erreur trouvée : Aucun serveur ne peut être choisi pour le téléchargement (de 0).

Temps total : 2 s"

[b]Est-ce grave et est-ce que mon ordinateur est en danger ???

Merci pour votre réponse.

Thierry[/b]
::slight_smile: ::slight_smile: ::slight_smile:

This is an English-only forum… as far I could understand French (which is very little), this seems to be an update problem.

Basically, check:

  1. If the servers.def file is corrupt or 0KB (C:\Program Files\Alwil Software\Avast4\Setup\servers.def).
    You can try and download the servers.def file, http://files.avast.com/iavs4x/servers.def and replace the one in the avast setup folder.

  2. If your subscription allows the update right now (i.e., if it is not expired).

  3. If your firewall settings and allow avast.setup to connect.
    If you’re not sure, just turn off your firewall (to be sure the update failure is not due to it).
    Maybe you should ‘remove’ avast.setup entry, try to update, receiving a new alert from the firewall, allowing it and checking it to remember.

  4. Check your proxy settings into avast!:
    Left click the avast icon > Settings
    Update (Basic) > Details > Proxy
    Make sure your browser is not set to “Work Offline” (this option is generally in the File menu).
    If it doesn’t help, try switching the proxy settings from “Auto-detect” to “No proxy” (I’m assuming you’re not connecting to the Internet via proxy).

Good night,
the procedure you give me is ok and I thank you very much for your help.
byebye !!!

;D ;D ;D ;D ;D ;D

You’re welcome.
Feel free to come back and ask for help and learn 8)