Problems after uninstall...

Avast Free Antivirus / Premium Security
1

I uninstalled avast due to latency issues, I was trying to find out what was causing it. Anyhow, it wasn’t avast, the problem is now removed and I had to do a System Restore to a point when avast was still installed. However since I removed the files via windows add/remove programs. Avast is unable to run. It appears to be stuck in self defense mode, and I can’t disable it via the troubleshooting check options. And I cannot run awsclear.exe I get an error saying avast is in self defense mode disbale it etc. Anyone know how I can fully disbale/remove avast so that I might be able to reinstall. Any help is appreciated and thanks. PS. Sorry if this is in the wrong place but I couldn’t log into the support site for some reason :slight_smile:

2

Indeed, system restore won’t uninstall avast correctly and will mess the computer.
I suggest an installation from the scratch:

  1. Uninstall avast from Control Panel first. Or boot in Safe Mode and run it.
  2. Boot.
  3. Download the latest version of Avast Uninstall and use it for complete uninstallation. Or boot in Safe Mode and run it.
  4. Boot.
  5. Install again the latest avast! version.
  6. Boot.
  7. Check and post the results.
3

When I try to uninstall via Control Panel/Add or Remove Programs I recieve an error that says “A setiface error has occured: 536870929” “Try to reinstall or contact support please.”

When I try to reinstall via setupeng.exe It just shows 2 folders with pages moving then goes blank, no messages, no process left running. ???

4

So, run the uninstaller at Safe Mode.

5

Thanks much! That worked perfectly! ;D

6

You’re welcome. Feel free to come back any time you need help or just to change experiences 8)
Don’t be without any antivirus at all… reinstall avast :wink: