I received the warning that my computer was not secure, so I did the upgrade (which I assumed was free), and now nothing but problems. I have done a system restore, but it still shows it is unsecured and service has stopped. All of the shields are disabled and it won’t let me enable them. I have the free download, what could the problem be?
have you tried a new clean install?
System Restore at times can have unexpected repercussions, so a clean reinstall as Pondus suggests is advised.
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Download the latest version of avast, 6.0.1000 http://files.avast.com/iavs5x/setup_av_free_eng.exe (English only) and save it to your HDD, somewhere you can find it again (if you didn’t save your last download). Use that when you reinstall.
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Download the avast! Uninstall Utility, aswClear5.exe find it here and save it to your HDD (it has uninstall tools for both 5.x and 6.0.x).
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- Now uninstall avast! (using add remove programs, if you can’t do that start from the next step), reboot.- 2. run the avast! Uninstall Utility from safe mode, first for 5.x if previously installed and then for 6.0, once complete reboot into normal mode.- 3. install the latest version, reboot.
I am having the exact same problem…program won’t re-start after System Restore.But I am using a ‘paid’ version. I would like to try David’s suggestion but I’m not sure what ‘Safe Mode’ is??
Anyone…?
- Booting into safe mode http://www.pchell.com/support/safemode.shtml