Problems booting up computer Help please!

General Topics
1

I’m not sure if this is Avast’s fault or not but I’m having trouble booting my computer up. I’ve had Avast installed for several months now.
When I go to Windows startup normally it gets frozen when the first two little dots appear on the signature. (Windows 7)
When I try to load up into safe mode, it loads a lot of drivers and the last one to load is Loaded:\Windows\System32\Drivers\aswRvrt.sys
When I click “Disable Driver Signature Enforcement.” it does the same thing as if I started it up normally.

Anyone have any ideas?
Thanks.

2
Anyone have any ideas?
yes ..... helper is notified, but since it is soon midnight in europe he may not reply before tomorrow
3

What OS are you using i.e. is it 32 or 64 bit

4

64 bit.

I will fully restore my computer if needed.

5

Download the following three programmes to your desktop :

  1. Rufus

For 64bit systems
2. Windows 7 64bit RC I will pm the download link
3. Farbar Recovery Scan Tool x64

Insert the USB stick Then run Rufus

https://dl.dropbox.com/u/73555776/rufus.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

https://dl.dropbox.com/u/73555776/RufusISO.JPG

Then copy FRST to the same USB

http://dl.dropbox.com/u/73555776/frstwintoboot.JPG

Insert the USB into the sick computer and start the computer. First ensuring that the system is set to boot from USB
Note: If you are not sure how to do that follow the instructions Here

Windows 7 and Vista screenshots

When you reboot you will see this.
Click repair my computer

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7275.jpg

Select your operating system

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277202.jpg

Select Command prompt

http://i1224.photobucket.com/albums/ee362/Essexboy3/RepairVista_7277.jpg

At the command prompt type the following :

notepad and press Enter.
The notepad opens. Under File menu select Open.
Select “Computer” and find your flash drive letter and close the notepad.
In the command window type e:\frst64.exe or e:\frst.exe dependant on system
and press Enter
Note: Replace letter e with the drive letter of your flash drive.
The tool will start to run.
When the tool opens click Yes to disclaimer.

https://dl.dropboxusercontent.com/u/73555776/frst.JPG

Press Scan button.
It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

6

It says: “This version of System Recovery Options is not compatible with the version of Windows you are trying to repair. Try using a recovery disc that is compatible with this version of Windows.”

7

Could you confirm that you downloaded the win7 64bit RC

8

The file:

win7 64bit rc.iso
9 months ago · 164.85 MB

I put the settings in Rufus the exact same you did in the picture.

The files in my usb: http://gyazo.com/2baf0b26dda9cda6cb65f531e31392aa

9

OK could you confirm it is windows 7 and not vista ? I will PM the link for the 32bit windows 7

10

Yes, my sick and non-sick computers are Windows 7.

11

Try the 32bit ISO

12

It shows the same message as the 64 bit one.

13

Hmm that does not make sense… OK lets re-use the USB with a windows PE programme

Download Peazip to the desktop
Run and install the programme
As it installs this page will show, deselect the AVG ticks
Press decline and it will then install cleanly

https://dl.dropbox.com/u/73555776/peazip.jpg

Download the following files to the desktop … Right click the links and select save as…then select desktop

Rufus

OTLPE_standard

Right click OTLPE on your desktop and select …Open as archive

https://dl.dropbox.com/u/73555776/Unzup%20archive.png

Select OTLPE standard

https://dl.dropbox.com/u/73555776/select%20archive.PNG

Click Extract, ensure that desktop is selected

https://dl.dropbox.com/u/73555776/extract%20archive.PNG

Insert the USB stick Then run Rufus

https://dl.dropbox.com/u/73555776/rufus.JPG

Select the ISO file on the desktop via the ISO icon.

Press Start Burn

https://dl.dropbox.com/u/73555776/RufusISO.JPG

Once the USB has burnt then

[*]Download Farbar Recovery Scan Tool and save it to the flash drive.

[*]Reboot your system using the boot USB you just created.
Note : If you do not know how to set your computer to boot from USB follow the steps here
[]As the Programme needs to detect your hardware and load the operating system, I would recommend a nice cup of tea whilst it loads :slight_smile:
[]Your system should now display a Reatogo desktop.
[]Locate the flash drive and run FSRT
[]The tool will start to run.

http://i1224.photobucket.com/albums/ee362/Essexboy3/Farbar/FRST2.gif

[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.

14

Okay, I’m confused on where you got the Win81RE_x86.iso from.

When I extract the OTLPE_New_Std.iso, I just get the iso on the desktop.

15

Ignore the reference to win8 that was just the file I was running when I took the screenshot

This is the ISO you need OTLPE_New_Std.iso

16

Alright, I loaded it up on the usb and everything loaded up as if I’m using my computer’s hard drive.

You said I should see a reatago desktop, I see mine.

I’m going to run the FRST scan.