I’m using Avast Antivirus Professional and ADNM for a few weeks now and I’m very happy, that we have got it.
Now I got the problem, that I can’t deploy the Antivirus Professional to a few Clients. About 40 Clients work properly, but about 10 Clients I can’t deploy.
I always get the error “Failed(0x00000005)” - what could that be?
I can ping the client from the server where ADNM is installed and I can get onto \pcname\c$. I checked the login data several times, and also copied the deployment task of the other pcs - but it doesn’t work.
Log-Data:
Thanks for your answer. I know, that it is the “Access denied”. I use the “administrator”-Account, so with that I have all rights I could have in the whole domain. I also checked, if there is a backslash and no slash between the domain and the user - so it should be OK.
What I found out:
I cannot deploy to ANY computer in my network - it worked about a week ago, but know i have no chance to deploy a new pc any more.
As I see in the log-file, the copying of files is ok, but the installation fails - whats the problem about this?
Your case it is same with me when i tried ADNM last week,
What you need to do :
Please check with your OS (server - clients) with this script : \(pc name)\c$, whether you got notification to input user name and password for clients pc?
If yes, then you need to make sure whether at user name field, there is show “Guest” ?
If yes, you need to change your clients administrative tool with go to :
Start - Control Panel - Administrative Tools - Local Security Policy - Local Policies - Security Options - Network access : Sharing and security model for local accounts - Then you need to choose Classic - local users authenticate as themselves
Then after that you back to do step 1 to make sure whether your clients access still show as Guest user name or not?
Then please try to push install
Hopefully my advice could help to solve you issues.
Hi! I’ve checked the login on \(pc name)\c$ - I entered the “administrator” as user and the correct admin-password - and I have no troubles reading the harddisk. So there is no user Problem as yours was
2. If yes, then you need to make sure whether at user name field, there is show "Guest" ?
no, I'm asked for the user...
3. If yes, you need to change your clients administrative tool with go to :
Start - Control Panel - Administrative Tools - Local Security Policy - Local Policies - Security Options - Network access : Sharing and security model for local accounts - Then you need to choose Classic - local users authenticate as themselves
Then after that you back to do step 1 to make sure whether your clients access still show as Guest user name or not?
Then please try to push install
Hopefully my advice could help to solve you issues.
Sorry, it does not work at all. I do not know what it could be - because there was no change in the meanwhile…
Please check with your OS (server - clients) with this script : \(pc name)\c$, whether you got notification to input user name and password for clients pc?
Hi! I’ve checked the login on \(pc name)\c$ - I entered the “administrator” as user and the correct admin-password - and I have no troubles reading the harddisk. So there is no user Problem as yours was
My next reply : Just for sure you can copy you user’s drive c: into your explore through DOS prompt then type : net use x: \(computer name)\c$
If yes, then you need to make sure whether at user name field, there is show “Guest” ?
no, I’m asked for the user…
My next reply : What did i mean is when you type : \(computer name)\c$ and then from client should be ask you to input user name and password like : User name : Guest.… and Password : …
But if you can access your client without face any issue, it should be work properly.
yeah that could be a problem in the forward lookup zone in DNS… had the same problem some time ago, depending on how you look at the problem it could be classified as a bug or at least as a point of improvement with some extra checking from the AMS side…
i suggest btw that you configure your DNS server to scavenge stale records so old records get deleted automaticly after a week
I already configured this option, after I’ve seen what happened. The only work I should do is, that I manually delete other older entries, because the “starvation” of entry is only used by entries made after setting this option.
Btw - I’m happy we bought Avast! - ADNM is really great!
