problems reinstalling Avast after eliminating Malware - virus

Viruses and worms
21

That looks like a very clean computer, so i dont think this is a malware problem…

llooks like the infection you had was this one

Remove Antivirus Suite (Uninstall Guide)
http://www.bleepingcomputer.com/virus-removal/remove-antivirus-suite

22

well I still can’t download the avast clean up program the same pop up comes up
what about that rogue. virus found?

23

what about this:
Registry Keys Infected:
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) → Quarantined and deleted successfully.

what next ???

24

yes, it looked like that one. It froze my IE and email, all I coukld see was to either buy the fix or not.

25

let it stay in quarantine, no rush to delete from quarantin. the file is safe in there

I would run the OTL program from essexboy`s guide and post the log so he can have a look
http://forum.avast.com/index.php?topic=53253.0

if the log is big, see down left corner: additional options > attach

26

when I run Malwarebytes i did the quick scan, I should probably do the full scan, yes? and then do the OTL?

27

I did the full scan and it’s clean:
Malwarebytes’ Anti-Malware 1.46
www.malwarebytes.org

Database version: 4113

Windows 6.0.6002 Service Pack 2
Internet Explorer 8.0.6001.18904

5/18/2010 3:30:18 PM
mbam-log-2010-05-18 (15-30-18).txt

Scan type: Full scan (C:|D:|)
Objects scanned: 233916
Time elapsed: 36 minute(s), 38 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)

28

many thanks to Chabbo and Pondus for your help. I did get to fix the problem with your tips and advice.

It’s really nice to know there are people like you willing just to help others.
Thanks!
Just one more thing: should I delete the virus from quarantine?

29
HKEY_CURRENT_USER\Software\avsuite (Rogue.AntivirusSuite) -> Quarantined and deleted successfully.
let it stay in quarantine for 30 days, to see that your comp is OK. as far as i can tell this is not the virus, only leftovers after the virus removal

i will send Essexboy a PM so he will look at the OTL log when i arrives later to day

30

I have a similar problem too, and because I cannot find my way around the forum, I cannot possibly work out how to fix my problem, so here I am. I had a areulon 32 virus, ( i think it was that ) and it removed my Avast Professional. meantime the repair guy installed the free version. How do I get back my Professional service? Someone will tell me to reinsert my licence key, but I am not able to come up with that! ??? ???

31

you should start your own topic when you ask for help, posting in somone elses just make this a mess for the original poster