Hello, i am writing here today because i am having problems removing avast secure browser. Every time i try to un-install it, i get an error about 2 minutes after clicking on remove in add remove programs. The error message is : Failed to retrieve configuration settings. please check your internet connection.
-I also tried adding /uninstall at the end of the target box for the shortcut.
-I even tried avast removal tool without sucess.
What would be the next step ?
Thanks you in advance!
→ https://support.avast.com/article/96/ (Add/Remove components)
Hello Asyn, thank you for your reply. Unfortunately i already tried that support article and the secure browser does not appear in the components list. I’m guessing maybe because i’m on the newest version of avast ?
Strange, I’m beta tester but haven’t seen the new browser yet.
Anyway, best you wait for a reply from the browser devs… Cheers
It should appear in the Program and Features section
http://screencast-o-matic.com/screenshots/u/Lh/1514388504517-56773.png
Hello Bob, thank you for your reply. That was the easy option haha. As mentionned in my first message, that is the first thing i tried. Everytime i try clicking un-install, nothing happens for about 2 minutes then that error messages pops up.
I did it the old fashioned way. opened registry, deleted everything relate to “secure browser” and then deleted the folder.