AIS has been working fine the last couple of days. For the last few hours, however, it doesn’t want to update.
I had a message that my defs were out of date (so, obviously the auto-update had failed), and when I tried to do a manual update the process refused to complete. On, I think, the 3rd or fourth attempt it “looked” like it completed, but the program is giving me different indications in different parts of the UI.
Can you try to repair your installation?
Go to Control Panel > Add/Remove programs > avast! antivirus > Remove. Then choose Repair function in the popup window (Repair).
If this does not help, can you uninstall / boot / install / boot again?
Before you replied, I tried to repair the installation with no effect.
The uninstall/reinstall seems to have cured it, however.
We’ll wait and see how the program acts over the next few days. Unfortunately, AIS has proved to be less stable then I normally find acceptable in a program (especially security related). But, I’m willing to wait a few weeks to see how it goes.
Before going through the extreme of an uninstall/install, try a simple reboot next time (if it happens). If that fails, then try the repair. Some times there is a glitch in the system and it fixes itself on the next update as well, but a reboot usually does the trick.