After updating the free program from v. 4.8 to 5.0.545 during changing some settings, I’ve entered the password to protect the program, retyped password and saved successfully. From this time I can’t do any changes to a program as long as it doesn’t recognize the password. When trying to delete it – it hanged on deleting registries. I’ve deleted it with aswclear5 in safe mode. It wrote that the program was deleted completely, when I tried to install it again – the problem left – it needs a password for making changes, I can’t read the advices in the program – it hangs on, I can’t enter a license key that was deleted. Is it possible to remove the password protection from this type of program and how should it be done, please.
It’s stored in the C:\ProgramData\Alwil Software\Avast5\aswResp.dat file (Windows 7).