Problems with Avast free antivirus

Antivirus will not turn on and will not turn on in action centre either. I have tried to uninstall but still seeing the avast symbol with the red x through it on the taskbar. I think I uninstalled it but not sure if I had two avast programs and one was uninstalled while another remains somewhere as I can’t see it on my list of programs. I also tried repairing it but nothing is working. Need help with this as not sure what else to do. :-\

  • Which avast!..?? (Free/Pro/IS/Premier)
  • Which version…??
  • OS…?? (32/64 Bit…? - which SP…?)
  • Other security related software installed…??
  • Which AV(s) did you use before avast!..??

It is the free version 64 bit. Using windows 7 professional. The other version was avast pro not too sure as it seems to be uninstalled. i haven’t used any other antivirus.

  1. Download avast! Free Antivirus: http://files.avast.com/iavs9x/avast_free_antivirus_setup.exe
  2. Follow instructions: http://www.avast.com/uninstall-utility (Run this tool for all prior installed avast! versions…!!)
  3. Reinstall avast! with the downloaded installer from point 1.
  4. Reboot.