Problems with Avast Internet Security 6.

After installing Avast, window xp on my system crashes. I ask an aid to understand the problem. Thanks

Which avast!..?? (Free/Pro/IS)
Which version…??
OS…?? (32/64 Bit - which SP)
Other security related software installed…??

Avast IS, OS Windows xp Home edition 2002, NO other security installed.

  1. Which version of AIS…??
  2. Which service pack on XP…??

Service pack 2 build 2600
AIS versione 6.0.1289.0

Open UI>Go to maintainence Tab>Go to Update Tab>Click on Update program>Once finished with the update process>Rebbot>report back and tell us how it is going. :slight_smile:

But all this have to do it on the AIS program?

Please read:
Support for Windows XP Service Pack 2 ends on July 13, 2010
http://support.microsoft.com/gp/lifean31

You also need to download the lastest AIS version 6.0.1367.0

Everything OK. Thank you.

You’re welcome.