Problems With Bootup

Hi I have just installed Avast on a XP Home laptop. It then ran the scan after boot-up. Once that had finished the laptop restarted, and now it will not boot.

I get the message “a disk read error occurred”

Can anybody help? :cry:

Did you delete any file or moved?
Can you boot in Safe Mode? (pressing F8 while booting)

I deleted all the files it said it couldn’t repair

I can’t get into safe mode

Hello and welcome to forums !

Most likely many of those crucial system files were infected with one or many viruses. You deleted them, so it’s a one way process. I am affraid there is not other solution that repairing your OS.

Use original OS (system repair) CDs which came with your laptop and I suggest you calling one of those toll-free numbers for technical support. One of their technicians will lead you through the whole process.

Cheers !

You must have perhaps had a boot sector virus maybe?
Do you have an installation disk? What operating system are you running?

Any feedback from original poster yet ? It would be nice to hear what’s happening. Also it can help some other people in the future…

Thanks in advance !