Hi I have just installed Avast on a XP Home laptop. It then ran the scan after boot-up. Once that had finished the laptop restarted, and now it will not boot.
I get the message “a disk read error occurred”
Can anybody help?
Hi I have just installed Avast on a XP Home laptop. It then ran the scan after boot-up. Once that had finished the laptop restarted, and now it will not boot.
I get the message “a disk read error occurred”
Can anybody help?
Did you delete any file or moved?
Can you boot in Safe Mode? (pressing F8 while booting)
I deleted all the files it said it couldn’t repair
I can’t get into safe mode
Hello and welcome to forums !
Most likely many of those crucial system files were infected with one or many viruses. You deleted them, so it’s a one way process. I am affraid there is not other solution that repairing your OS.
Use original OS (system repair) CDs which came with your laptop and I suggest you calling one of those toll-free numbers for technical support. One of their technicians will lead you through the whole process.
Cheers !
You must have perhaps had a boot sector virus maybe?
Do you have an installation disk? What operating system are you running?
Any feedback from original poster yet ? It would be nice to hear what’s happening. Also it can help some other people in the future…
Thanks in advance !