Problems with Firewall

I just installed IS6 and went in to check things and my Firewall is turned off. When I click on Start I get “Unable to start Firewall”. What am I doing wrong or not doing? Thanks!

Which was your previous firewall (before AIS)? How did you uninstall it?
Are you upgrading or install AIS6 from scratch?
Which is your operational system?

Which was your previous firewall (before AIS)?
Windows firewall; did go in and turn it off but ais still wouldn’t turn on

How did you uninstall it?
didn’t–turned it off

Are you upgrading or install AIS6 from scratch?
upgraded from Free

Which is your operational system?
XP Pro SP3

Would suggest installing from scratch instead. (Uninstall, reboot, reinstall.)

Windows firewall is not an issue here.

Like said, from scratch could help.

This issue was covered in another thread. I suggest you re-run the set-up file and click on repair. The set-up file should be located in your download folder.

The repair option is also available through the Control Panel, if it helps.

I should apologize–should have said AIS 6 pd version. Thanks Tech–finally found the other thread and how to find “repair”…sorry to be so dense but I’m not that experienced with this whole thing and found the thread in which Pondus said: “For a repair of avast. Windows, Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button from the pop-up window, scroll down to Repair, click next and follow.” Did that, did Repair, and that fixed it. My firewall is now on! Thanks much!

You’re welcome topiogigio. Feel free to come back any time you need help or just to change experiences 8)