Problems with my flash player!!

Viruses and worms
1

Hi, I got some problems with my flash player in the last 2 months, anytime i want to watch a video or try to open a web page that requires flash it ask me to install flash player, and i have installed it lots of times, also, if i erased the version i just installed and reinstall another one, it will let me use flash player until i turn off my computer, my uncle told me that it may actually be a virus, since he tried ti fix my computer for me, so please help me!!!

2

just to make sure, please do these:

  1. clean up all your temp files for windows and browsers (you can get help from www.ccleaner.com )
  2. download flash player un-installer from Here
  3. reboot your computer
  4. download flash player installer for your browser from Here
  5. reboot your computer
  6. test if flash player is installer correctly or not Here
3

Didn’t worked… =(

4

Don’t worry, here we would try to help you, do you feel suspicion behavior in your computer? do you guess you maybe be infected? if so:

download and install these programs and update them:

Malwarebytes Antimalware: http://www.malwarebytes.org/mbam.php
SUPERAntiSpyware: http://www.superantispyware.com/
SpyBot S&D: http://www.spybot.info/

scan your computer using them, also try to immunize your windows using SpyBot S&D. During installation of SpyBot S&D disable any resident.

please also download and run Hijackthis. save the log file and copy it here or attach it in next post. (for attach a file, click on Additional Options, and browse for the file) :slight_smile:

5

:slight_smile: Hi wiidbzxt :

Best to start with some Basics by having you tell us the Names of the
security program(s) you have on your computer including any Version
number(s) . Also would be helpful IF we knew the Specific Operating System
and the Browser(s) you are using, including their Version number(s) .

By the way, I would NOT include Spybot, since it has NOT been a top
antispyware program for quite some time .

6

I have Windows Vista Starter, IE 8 and aVast! Home Edition

7

I had that problem on win 2000. I uninstalled with the flash uninstaller they have and then reinstalled it with the latest version.

8

:slight_smile: Hi :

I had never heard of a Windows Vista “Starter” Edition prior to your Post .
From what i am reading at http://www.microsoft.com/windows/windows-vista/compare-editions/starter.aspx it appears to be quite limited in what it
can do and I wonder IF it is NOT designed to have a “Flash Player” !?

IF no one else on this forum can Answer that Question, I recommend you
ask the experienced, certified, Volunteer “Microsoft Most Valuable
Professional(s)” on the Support Forums at http://aumha.net .