Thanks for the welcome, and the quick reply…

When I run ashDisp.exe, I do get the icons in the systray. However, the “a” icon has a red slash through it. I tried going back and enabling the residency protection, but it continues to go back to disabled. I then double-clicked the “a” icon, and I get a message “avast!: The AAVM subsystem detected a RPC error.”.

Any ideas?