Problems with trojans

I’ve been running Avast!Free for several years and I’ve been satisfied up till now… But the last few months I’ve got problem with some shit that I’ve finally detected as a Trojan-program hidden somewhere in my computer. The Trojan seems to be called csrss.exe. The result is that when i visit (mostly) newspaper websites and want to read some text, when i choose the link, some crappy russian porn-sites pops up. Sometimes some banner pops up, and if I try to close it, the pornsites pops up…

If I upgrade from free avast! to some premium avast! - will I get rid of the crap then?

I really don’t enjoy russian porn on my computer… >:( So I would be very happy to get rid of the trojan as soon as possible.

If I upgrade from free avast! to some premium avast! - will I get rid of the crap then?
No....same virus engine. Depending on what it is, avast may remove it if PUP detection is turned on..

Attach requested logs from help guide…

Well, here are the files! :slight_smile:

I’m keeping my fingers crossed!

FRST too!

Next two logs:

then, the aswMBR-program stopped working twice “Avast Antirootkit stopped working” There seems not to be able to make it work… :frowning:

Could you let me know if this stops it

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

AppInit_DLLs: C:\Program Files (x86)\SW_x64.Booster => C:\Program Files (x86)\SW_x64.Boo File Not Found AppInit_DLLs-x32: c:\progra~2\sw30e4~1.boo => "c:\progra~2\sw30e4~1.boo" File Not Found CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION CHR HKU\S-1-5-21-3164634606-3881593238-2463739118-1001\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION SearchScopes: HKLM -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://eu.ask.com/web?q={searchterms}&l=dis&o=HPNTDF SearchScopes: HKLM-x32 -> {0633EE93-D776-472f-A0FF-E1416B8B2E3A} URL = SearchScopes: HKLM-x32 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://eu.ask.com/web?q={searchterms}&l=dis&o=HPNTDF SearchScopes: HKU\S-1-5-21-3164634606-3881593238-2463739118-1001 -> {1F096B29-E9DA-4D64-8D63-936BE7762CC5} URL = http://search.babylon.com/?babsrc=SP_ss&q={searchTerms}&mntrId=a6b122c0000000000000ac8112366f76&tlver=1.4.19.19&affID=19404 SearchScopes: HKU\S-1-5-21-3164634606-3881593238-2463739118-1001 -> {2fa28606-de77-4029-af96-b231e3b8f827} URL = http://eu.ask.com/web?q={searchterms}&l=dis&o=HPNTDF BHO: No Name -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> No File BHO-x32: No Name -> {42E26D89-80C0-48dc-AA94-18B90EDAD1A2} -> No File BHO-x32: No Name -> {658C5709-D8D0-C403-3D60-1E35B94B7F2D} -> No File BHO-x32: No Name -> {AABEFB10-83C4-274B-22B7-648AE0990EE1} -> No File BHO-x32: No Name -> {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} -> No File Toolbar: HKLM - avast! Online Security - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No File Toolbar: HKLM-x32 - No Name - {95B7759C-8C7F-4BF1-B163-73684A933233} - No File Toolbar: HKU\S-1-5-21-3164634606-3881593238-2463739118-1001 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-3164634606-3881593238-2463739118-1001 -> No Name - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No File Toolbar: HKU\S-1-5-21-3164634606-3881593238-2463739118-1001 -> No Name - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - No File 2014-12-05 21:29 - 2014-05-22 13:36 - 00000000 ____D () C:\ProgramData\ShoppDroup 2014-12-05 21:29 - 2014-05-22 13:36 - 00000000 ____D () C:\ProgramData\SaveaNeewaAPepz 2014-12-05 21:29 - 2013-06-02 19:06 - 00000000 ____D () C:\Windows\SysWOW64\ARFC 2014-12-05 21:29 - 2012-03-21 06:38 - 00000000 ____D () C:\Users\Oscar\AppData\Roaming\Media Finder 2014-12-05 21:26 - 2012-04-10 15:40 - 00000000 ____D () C:\Users\Marie\Documents\Outlook-filer 2014-12-05 21:18 - 2013-09-19 21:23 - 00000000 ____D () C:\Users\Marie\AppData\Local\88E48BF7-4A91-4FF2-AD1D-13EEF5F81538.aplzod 2014-12-05 12:44 - 2012-04-10 21:27 - 00051139 _____ () C:\Users\Marie\Documents\PerfectLayersConduit.log 2014-12-05 12:44 - 2012-04-10 21:27 - 00029722 _____ () C:\Users\Marie\Documents\PerfectEffectsConduit.log EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

THEN

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.

Thanks! Here are the new logs! :slight_smile:

How is the computer behaving now ?

I haven’t used it much since, but so far no problems! :slight_smile: Thank you for your help! <3

In that case methinks I will send you on your merry way :slight_smile:

Subject to no further problems :slight_smile:

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme :wink:

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe :wave: