Problems with Win7 Updates

PamJ-2 · 2016-12-05T14:53:34.000Z

Hi all. This is a fairly well-known issue that I have been ignoring for a while, but really need to do something about it. I haven’t been able to install Windows updates since about February of this year (55 critical updates). Whenever I try to do it, they never download, even if I just pick only one of them. It sits there for hours saying it’s downloading but never downloads anything. I’ve tried a couple of fixes to download Microsoft patches and other updates first that are supposed to fix (or sort of) this problem and nothing works because it does the same thing when I try to download the (supposed) fixes.

I manually update and have hidden the updates that have anything to do with adding Win10. Working with Win7, 64-bit.

I have contacted a local computer guy to see if they do this sort of thing, but haven’t heard back.

Any suggestions?

Eddy · 2016-12-05T16:25:14.000Z

Installed kb3161647 ?
Already gave the Windows Update Components a reset ?
Already used WSUS ?
Stopped and restarted WUS ? On a command line >

@ECHO OFF
SETLOCAL ENABLEEXTENSIONS ENABLEDELAYEDEXPANSION
FOR /R "%~dp0" %%A IN (*Windows6.1-KB*.MSU) DO (
        CALL :SUB %%~nA        
    ECHO= Installing KB!KB_NUM!        
    >NUL net stop wuauserv
    WUSA "%%A" /quiet /norestart)
ECHO= == Press any key to close the Window ==
>NUL PAUSE

GOTO :EOF

:SUB

SET "KB_NUM=%*"
FOR /F "DELIMS=-" %%B IN ("%KB_NUM:*-KB=%") DO SET "KB_NUM=%%B"

PamJ-2 · 2016-12-05T16:59:19.000Z

I have read: “…can’t install KB3161647 by itself; it has to be installed with the update rollup KB3161608.” So no, I have not been able to install this. Anything I try to install hangs up.
Not sure what you mean by resetting Windows Update Components. I restarted the computer. I tried to run Update Troubleshooting, and it got stuck as well.
Never heard of WSUS, but will look into it.
I tried, as administrator, to run a command prompt code to stop using “net stop wuauserv” from some instructions I found (plugable dot com), but it gave me an error. When I go into the command prompts, I get C:\Users\Pam>, which is not what was showing on the instruction I was using, which was C:\Windows\system32>. Will the code you provided work with the prompt I’m getting—C:\Users\Pam>?

Eddy · 2016-12-05T17:09:45.000Z

4] Why didn’t you change the directory first ?

PamJ-2 · 2016-12-05T17:11:40.000Z

I didn’t know how, just found out and am trying again. I’m a computer novice for the most part.

Eddy · 2016-12-05T17:13:16.000Z

Command line options > http://ss64.com/nt/
Look at the CD command.

PamJ-2 · 2016-12-05T21:20:25.000Z

Great information at that link! You’d never know it, but before Windows, I actually worked in DOS, but time and my memory have forgotten most of it. Been working with clients this afternoon. I plan to try the rest of your suggestions tonight. Thanks for your time and instructions, and I’ll report back the results.

Eddy · 2016-12-05T21:25:00.000Z

Ok, good luck.

As for forgetting things…
I probably have forgotten more about computers than most people will ever know.

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