I had avast for a while and and … its excellent
But now after updating to 4.6, i cannot get web pages to load, i cannot connect to FTP sites, however msn works…
After disabling web shield (pause) everything works fine. How do i get my router (Ovislink air live wg-5424) to allow web shield?
Thanks,
JediPottsy
I have had the same problem. I tried using multiple browsers…Avant, Firefox, IE, Opera and all do the same. I racked my brain on this even resetting the TCP/IP stack to try and fix the problem. Here are the symptoms:
After pausing/stopping the new web shield provider this went away.
Avast Home 4.6.603 March 2005 Build
Check that your firewall is allowing the ashWebSv.exe (Web Shield) process access to the internet.
JediPottsy, yellowone,
Thanks
Vlk
I have read through these threads and I believe this one describes my problem the best. My firewall is allowing ashWebSv.exe out.
I’d like to use the webshield. But, I get the message ‘the connection was refused…’
Any other suggestions?
freakyking, please stay in the other thread. There is no need to sate your problem in different threads. You still haven’t answered the questions you where asked there.
Hi,
Got the same problem as described above.
Running:
Windows 2000 SP4, all updates.
Avast 4.6 Home Edtition
Sygate 5.6 Build 2808
If I terminate Web Shield everything works fine, otherwise I have no or intermittent internet connection.
Before upgrading to Avast 4.6 from version 4.5 I had no problems at all.
Jan_Klaassen, did you allowed ashwebsv.exe in the firewall?
If not, do so and see if it solves the problem.
Avast 4.6 Home Edition doesn’t seem compatible with Freedom Firewall 4.2.0.65496
O/S Windows XP/Personal - Service Pack 2
Broadband/Cable Modem, No Router
Browser - Microsoft IE 6.0.2900.2180
Can’t establish internet connection when firewall is running. No problem establishing an internet connection after shutting down the firewall.
While launching IE with firewall running, the # of open connections shown in firewall skyrocket from 25 to between 1,500-2,000.
In Firewall:
avast: Allowed
avast01: Allowed
Avast! Web Scanner: Allowed
Avast! e-Mail Scanner Service: Allowed
In Task Manager:
ashDisp.exe
ashMaiSv.exe
ashServ.exe
ashWebSv.exe
ashwUpdSv.exe
The page cannot be displayed
There is a problem with the page you are trying to reach and it cannot be displayed.
Please try the following:
Click the Refresh button, or try again later.
Open the Web site home page, and then look for links to the information you want.
If you believe you should be able to view this directory or page, please contact the Web site administrator by using the e-mail address or phone number listed on the Web site home page.
HTTP 504 - Gateway timeout
avast! Web Proxy
When the server, while acting as a gateway or proxy, contacted the upstream content server, it did not receive a timely response.
Jman, it seems that your firewall is trying to forward all traffic to its process - Freedom.exe. This is something similar what WebShield does, so they forward into each other a no connection will ever leave these two processes.
Could you please try to add the process Freedom.exe into the ignoredprocess list in avast4.ini
[WebScanner]
IgnoreProcess=Freedom.exe
This should help, but it may even cause that no traffic will be scanned at all. Please let us know (you may turn on Detailed Info in WebShield, it’s easier to determine when HTTP scanning takes place). If this would be the case, you would have to setup localhost:12080 as your HTTP proxy as well.
Lukas
i use windows XP firewall, with sp2. how can i allow ashWebSv.exe??? please help me…
how can i do what you suggest? (xp home sp2 firewall) thanks
ashWebSv.exe: how to allow it in xp sp2 firewall?
thanks!
el puma, how come in this thread you’re saying WebShield does not work at all and in the other you reported a problem with a page that indeed has a problem with WebShield (but is very, very rare)?
So, is it working or not? (with the exception of that page)
Thanks
Vlk
Vlk, please forgive me. forgive my english, forgive if i’m not really able to understand the problems i have and how to solve them. the fact is that after the last upgrade i have problems with many links. the message i pasted is right. what is my problem and how to solve it? reading the forum i supposed it was a firewall setting problem. isn’t it? help please…
Check and see if it is allowed in Windows Firewall.
Windows, Control Panel, Windows Firewall, Exceptions, Add Program, Browse… button, select ‘C:\Program Files\Alwil Software\Avast4\ashWebSv.exe’
thank you DavidR. all done. no news. or have i to reboot?
anyway thank you, now i know how to allow something to tha firewall.
my problem is not solved.
ciao.
Lukas,
Thank you for your reply. I added the statement IgnoreProcess=Freedom.exe to avast4.ini as shown below. This did not correct the situation.
[WebScanner]
AutoRedirect=1
HttpRedirectPort=80
IgnoreProcess=avast.setup
IgnoreProcess=Freedom.exe
LoadIsapiFilters=1
ISAPIFilter1=ashWsFtr.dll
IgnoreAddress=
IgnoreLocalhost=1
I tried to set up the proxy server localhost port 12080, but I’m not sure I did that properly. Could you provide more specific details?
Yes, it is allowed complete access, even shutting down Sygate completely doesn’t solve the problem. However, I forget to mention that I’m also behind a Speedtouch 510 ADSL Router. That one can’t be disabled, and setting up rules for the build in firewall is a pain. Portforwarding however is a breeze.
jman, you need to restart the computer for ths changes to become effective. Have you rebooted your machine since making to changes?
Thanks
Vlk