have seen on other post which said to make new have run frst64.exe and have txt files please someone out there help
Avast should start after the first reboot
CAUTION : This fix is only valid for this specific machine, using it on another may break your computer
Open notepad and copy/paste the text in the quotebox below into it:
CreateRestorePoint: HKLM Group Policy restriction on software: C:\Program Files\AVAST Software <====== ATTENTION URLSearchHook: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 - (No Name) - {08f9937e-0a4f-48cf-94e7-827223daec1d} - No File SearchScopes: HKLM-x32 -> {9230cb90-79de-4945-88a4-762244a25bc8} URL = http://search.mywebsearch.com/mywebsearch/GGmain.jhtml?id=YKxdm070YYgb&ptb=FADD72CF-BCC0-44BC-B912-EA4FC6A8768B&ind=2012020513&ptnrS=YKxdm070YYgb&si=&n=77ecff21&psa=&st=sb&searchfor={searchTerms} SearchScopes: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 -> {F0E95F40-CDDD-4303-B84F-7055C809EB4F} URL = http://www.search.ask.com/web?tpid=ORJ-SPE&o=APN11406&pf=V7&p2=%5EBBE%5EOSJ000%5EYY%5EGB&gct=&itbv=12.15.5.30&apn_uid=05A8423B-DB91-4E23-AE99-F27221BA69C9&apn_ptnrs=BBE&apn_dtid=%5EOSJ000%5EYY%5EGB&apn_dbr=ie_11.0.9600.17280&doi=2014-09-15&trgb=IE&q={searchTerms}&psv=&pt=tb Toolbar: HKLM-x32 - No Name - {A531D99C-5A22-449b-83DA-872725C6D0ED} - No File Toolbar: HKLM-x32 - No Name - {a0154e07-2b48-475c-a82a-80efd84ea33e} - No File Toolbar: HKLM-x32 - No Name - {8f61e414-ea79-4559-8bb6-61d956f70306} - No File Toolbar: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 -> No Name - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No File Toolbar: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 -> No Name - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File Toolbar: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 -> No Name - {A0154E07-2B48-475C-A82A-80EFD84EA33E} - No File Toolbar: HKU\S-1-5-21-3374648582-1758128518-377915368-1000 -> No Name - {8F61E414-EA79-4559-8BB6-61D956F70306} - No File Handler: livecall - No CLSID Value Handler: msnim - No CLSID Value FF Plugin-x32: @ei.UtilityChest_49.com/Plugin -> C:\Program Files (x86)\UtilityChest_49EI\Installr\1.bin\NP49EISB.dll No File 2015-02-09 19:52 - 2015-02-09 19:52 - 04637504 _____ (AVG Technologies) C:\Users\Marilyn\Downloads\avg_free_stb_all_2015_5557_cnet.exe 2015-02-09 19:52 - 2015-02-09 19:52 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\MFAData 2015-02-09 19:52 - 2015-02-09 19:52 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\Avg2015 2015-02-09 10:26 - 2015-02-09 10:26 - 00000000 ____D () C:\ProgramData\{CED89F1A-945F-46EC-B23C-5EAF6D2DB12A} 2015-02-01 11:42 - 2015-02-01 11:42 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\{1B16493D-9EE7-417F-8F99-0CD40E656DD7} 2015-01-30 13:47 - 2015-01-30 13:47 - 00000000 ____T () C:\ProgramData\B47E89559.zot 2015-01-27 19:00 - 2015-01-27 19:01 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\{178B9B0D-4503-4165-9831-438010AF1321} 2015-01-27 07:57 - 2015-01-27 07:57 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\{E44136D4-AE7E-4B93-947B-D39F35B6DB07} 2015-01-24 21:10 - 2015-01-24 21:10 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\{570410BF-2DA9-4A73-961C-B602B88FBBF6} 2015-01-21 18:09 - 2015-01-22 18:55 - 00000000 ____D () C:\ProgramData\XinhuDpigz 2015-01-21 18:09 - 2015-01-21 18:09 - 00000000 ____D () C:\ProgramData\Windows Genuine Advantage 2015-01-20 17:23 - 2015-02-02 08:10 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\Onzics 2015-01-20 17:22 - 2015-02-02 10:44 - 00000000 ____D () C:\Users\Marilyn\AppData\Local\Idsoft EmptyTemp: CMD: bitsadmin /reset /allusers
Save this as fixlist.txt, in the same location as FRST.exe
https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG
Run FRST and press Fix
On completion a log will be generated please post that
THEN
Please download AdwCleaner by Xplode onto your desktop.
[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S1].txt as well.