I just downloaded Avast 4 Home and i’m trying to make it use my proxy settings, but when i goto [Program Settings] - [Update (Basic)] - [Details…], nothing happens and the program stops responding.
I have entered the registration code already.
I’m on WinXP Professional.
I’m behind a proxy server.
This is by design: you can’t change proxy (or any other update) settings while an update is being performed.
You should terminate the process avast.setup and open that proxy settings dialog again.
Had the same problem. avast froze as soon as I clicked the ‘details…’ button. I made sure avast wasn’t running (no icons in the system tray), then went to the settings and details using the desktop-icon. Then copied the settings from the LAN-settings/proxy under the Connections-tab from the IE-settings menu.
Did you use the registration key?
In fact, I’m not talking about the icons but about avast.setup process: ctrl-alt-del and see if it’s there.
Which firewall are you using? Does it enable avast! to connect and update?
Which are your avast update settings on the ‘Connections’ tab?