The system log says that service TrueVector internet monitor is dependent of the service vsdatant, which starting failed because of error: sevice can not be run because it has been removed from working or there’s no devices that are in use for it. (This is my translation because my OS’s language is Finnish.)
The application log says that TrueVector driver: Driver install or load failure: LoadNTDeviceDriver. Win32 error: starting of service failed because it has been removed from working or there’s no devices that are in use for it.
That vsdatant (TrueVector Device Driver) was installed yesterday (last time I installed ZA). Version of the vsdatant is the same as ZA’s.
Well, Zonealarm’s support is only for paying customers… Free ZA user is practically having support only from ZA’s forum. So the ZA’s support team is out of counts, but I’ve also discussed/am discussing about problem in forum.
Sorry I havn’t posted on this recently, but I have been monitoring other posters. This seems to be a very unusual problem which doesn’t help you much.
I have done research on ZA TV not starting and cannot come up with a solution.
I still need to ask if you followed my suggestion of shutting down all non-essential programs in the Startup. I know you checked it , but then you went on to explain other things. Shutting down everything else but ZA and TV, Systray and Explore (if installed) is the only way we can tell if a conflict exists with another program, or if another program is interferring with one of the sub routines needed by ZA uses to start True Vector.
Try running a Disk Scan and Disk Defrag just in case some error exists that has not shown itself elsewhere.
If all else fails, I would ask you to look into Sygate Personal Firewall.
It is very easy to set up, and has the versitility of being both an Application and Rule based firewall.
or, Kerio has been recommended by other users on the forum although I did not care for it myself. Tiny PFW is also an excellent program but the learning curve is high. Agnitum’s Outpost has gotten mixed reviews from users.
I agree with techie. Sometimes True Vector ‘play’ jokes with us… Sometimes, even with loading errors in Windows Events, everything looks fine !? You can test your firewall (there are some links here at section Firewall & System tests) and nothing wrong seems to happen :-\
I also agree. Just don’t use Sygate if you use proxomitron or admuncher as it doesn’t work properly with them. If you can stomach kerio 2.1.5 you’d be in good shape, but it takes some getting use to. Kerio 4 isn’t very good IMO. Tiny is OK. Outpost is pretty good as well, but I can’t remember what is disabled in the free version. Good luck anyway.
On the contrary, I use Proxomitron with Sygate and they work fine.
I guess I should restate what I meant. The problem is the well documented loopback problem in Sygate. Don’t get me wrong I like sygate as a firewall I use it on machines without local proxy software. It does a good job, but the loopback issues which aren’t on the surface that big of a deal are very real. It has nothing to do with crashing.
Any program that connects through the proxomitron has free reign on the internet and you can’t control them, which is essentially why you would use a firewall in the first place. Its worse with programs like Ad Muncher that work where they filter everything on a lower level and don’t require you to enter a proxy server.
You can in sygate allow proxomitron and block internet explorer and still be able to browse the web in internet explorer.
Any program that connects through the proxomitron has free reign on the internet and you can't control them.
Not entirely correct. Although Proxo is an "upfront" filter, the firewall will still act on internet access. In addition, any other software such as adware and spyware blockers, etc. will work as intended. The function of Proxo is to filter out anything you want and can be tailored as needed. It can stop all or little. It can block urls or allow ones you want. The programs do not have free access. They are still monitored and controlled by your firewall. (provided it is reliable and configurable).
Not entirely correct. Although Proxo is an "upfront" filter, the firewall will still act on internet access.
Not true with Sygate, because of the problem I stated. Proxomitron like other local proxy software sits between the application and the internet. Internet Explorer for example is connecting to proxomitron and not directly to the internet. Sygate is unable to monitor Internet Explorer’s connection to Proxomitron and once you allow proxomitron access in both directions Internet Explorer can send and recieve unmonitored. Sure the traffic is monitored in terms of proxomitron, but sygate has no idea what applications are really passing the traffic especially if you have multiple applications filtered. Its confusing enough trying to track down the embedded applications that use internet explorer’s settings.
In addition, any other software such as adware and spyware blockers, etc. will work as intended. The function of Proxo is to filter out anything you want and can be tailored as needed. It can stop all or little. It can block urls or allow ones you want. The programs do not have free access. They are still monitored and controlled by your firewall. (provided it is reliable and configurable).
Again it has nothing to do with the actual filters or settings in proxomitron. It has to do with the fact that sygate simply does not handle loopback associated with local proxies.
Can't be too well documented...I never heard of it.
Its so well documented on the sygate forums that the moderators were sick of answering questions about it last I checked. As some people are pretty annoying with it, but then again they said it would be fixed in 5.1 and we are past 5.5 and its still an issue.
Thank you for the information. I will have to research the loopback problem.
But if IE connects directly to Proxo, then why does Sygate ask if I want to grant permission to IE to access the internet? If I set Sygate to block ALL, none of my apps will connect.
This seems contrary to what you have said. However, this is off topic and I no longer use Proxo since it is not supported anymore by the developers.
If you have Internet Explorer setup to work with Proxomitron Sygate will ask about Proxomitron’s connection to the internet, but not sygate’s. It just doesn’t work. I’ve worked with it myself and the developers and moderators have acknowledged that it doesn’t work. If you no longer use programs like Proxomitron or Webwasher where a local proxy is used it isn’t an issue. Overall its not that big of a deal, but microsoft has been bashed hard for a lot less and when working with the internet the only thing you can do is try to prevent problems you know about.
I don’t know why you stopped using proxomitron. Though it is no longer supported by the developer because of the way it works you will always be able to filter what you need through filter updates which to this day are still being created. And since you can create your own it just makes it so powerful. If it was supposed to be intelligent that would be a different story, but it does what you tell it to do.
This is getting off topic, but you probably meant that link for B4349 and not me . But I appreciate the acknowledgement anyway…
Sorry fellows, but I made easy solution to this problem and installed Kerio. Everything went ok and now its running like it should be.
Just can’t understand what the h*** is wrong when ZA didn’t like to work. If I sometime install os again will I try ZA for a last time, and if it won’t work even then would I forget whole Zone labs and will tell everyone that don’t mess with them…
Why did you say that Kerio 4 is not as good as Kerio 2.1.5 ?
I have downloaded 2.1.5 a long time ago (it was a Waldo´s suggestion) but I did not have time to try it (I use ZA…). Now I have just downloaded 4.0.7. For my surprise the number of the version increase a lot! But I still have the old version (not inslalled yet). What do you suggest?
I installed the latest version straight from Kerio’s pages. Version is 4.0.7 and yes, I’ve read Doggeral’s suggestion to get 2.1.5 but I thought it would be rather difficult to find so old version. Also would like to hear why that version is better than newer ones? As far as I can understand usually the newer versions are better, because by the time will be notified bugs that are repaired in newer versions. That can be seen very practically in Windows -if you purchase new windows product you’ll have to prepare that by the time you have to download a bunch of updates where bugs are fixed.
I desinstall ZA, boot, install Kerio 4.0.7.
Next boot I receive an error message (The service could not be connected or something like this).
avast! freeze (icon stop to swirl).
Now it’s working…
I manually start the service and firewall seems to work.
I’ll keep posting the results.
Thanks maclover, maybe I have to download that older version too (for just in case..) while I'm waiting doggeral's argumentation of its superiority...
Wow never had anyone wait on me before
But I need to preface this first. I need to mention that I’m not yet on the bandwagon of “smart” firewalls yet, because I simply don’t trust them to do anything but hide configuration from me. I’m not saying this is right for everyone, but this one guy isn’t ready to commit the resources to have firewall smartly manage my traffic.
As far as smart firewalls go Kerio 4 can be pretty dumb in some ways. It introduced some issues that were not in 2.1.5, which I find disturbing. It also at 1 point had some default rules that took priorty over everything thus further taking control away.
Not to mention the bugs. Though it is out it just seems way way wayyyy to buggy right now.
So my Kerio 2.15 plug is just because it generally takes longer for firewalls to go out of style than other things. Kerio 2 with all issues is still more than adequate if configured right.
Plus it will smarten you up on firewalls, which in itself is the ultimate protection against problems not mass worthless protection.
On a side note I wish applications would stick to what they do. An antivirus should not have an integrated firewall and a firewall shouldn’t start trying to deal with spam and spyware. I say do 1 thing, but do it well and right.
. But I appreciate the acknowledgement anyway…