Providers

With some providers, i set the protection level on customized and when i close and reopen it i find the providers on high. Why?

Sorry for my english

Which providers and what settings are you trying to change?

More importantly what Operating System are you using (win98, XP)?

That’s most likely because you didn’t customize anything. I.e. you didn’t change any settings (by clicking the Customize button and making the changes in the property sheets) - so avast simply resets the slider to its original position.

I’ve customized the settings and it seems they work but the slider return in the High sensibility position, it stays on custom sensibility only for the outllok excahnge and the mail providers.

OS: win xp sp2

avast 4 home

Some providers does not have other position of the slider than the showed one. There are details in the help file.
It’s not common that the settings were not saved into XP. Anyway, you can see how to ‘force’ saving them (the ones that allow to be changed and saved) into FAQ in my signature (follow the instructions as you have Windows 98).

Solved i think, but i’ve seen that sometimes it goes on customized only if i change more things in that provider, i.e. if in the web provider i check enable block url, the slider remain on high.