Proxy Problems

system · 2015-03-26T16:32:58.000Z

I am having problems staying connected. I suddenly am unable to connect to websites I normally visit. I know how to go into LAN settings but I read with my limited PC knowledge and ran Malwarebytes and my SpeedyPC and found no culprit. I am constantly opening up the internet connection LAN area. I have reset modem…etc What can I do?

Pondus · 2015-03-26T18:07:33.000Z

see instructions here https://forum.avast.com/index.php?topic=53253.0
scroll down to Farbar Recovery Scan Tool … run as instructed and attach the two diagnostic logs

system · 2015-03-27T01:17:20.000Z

ATTACHMENTS

system · 2015-03-27T03:54:52.000Z

Not sure what you mean 9.1.2…?? The link you gave me I assumed was for 32 bir so looked up and downloaded a 64 bit one. Please explain what you need.

Pondus · 2015-03-27T07:33:58.000Z

Not sure what you mean 9.1.2.....??

you are reading my signature, that you see in evry post i make, it is related to Chief Wiggum https://www.youtube.com/watch?v=pnD_51Vvi1I

essexboy · 2015-03-27T13:20:37.000Z

Hi there, this will remove all your proxies so you will need to reset any you need on completion

Uninstall Chrome
Unless you did this yourself, malware has changed your Chrome version into the Development Build. Among other things this allows malware to install any extension it wants. We need to resolve this.

If you have bookmarks, let’s save them by exporting them - Export Bookmarks
Then I need you to go Google Sync and sign into your account
Scroll down until you see the “Stop and Clear” button and click on the button. At the prompt click on “Ok”
Now we need to uninstall chrome.
Note: When asked about user data or settings you must remove this also so please check the box.
5.We will re-install on completion

THEN

CAUTION : This fix is only valid for this specific machine, using it on another may break your computer

Open notepad and copy/paste the text in the quotebox below into it:

CreateRestorePoint: GroupPolicy: Group Policy on Chrome detected <======= ATTENTION CHR HKLM\SOFTWARE\Policies\Google: Policy restriction <======= ATTENTION ProxyEnable: [S-1-5-21-861273354-3512467208-1425694936-1000] => Internet Explorer proxy is enabled. ProxyServer: [S-1-5-21-861273354-3512467208-1425694936-1000] => http=127.0.0.1:49210;https=127.0.0.1:49210 SearchScopes: HKU\S-1-5-21-861273354-3512467208-1425694936-1000 -> {3BD44F0E-0596-4008-AEE0-45D47E3A8F0E} URL = http://Taplika.com/results.php?f=4&q={searchTerms}&a=tpl_tight2&cd=2XzuyEtN2Y1L1Qzu0CzztD0A0AzytCtC0B0F0E0FtBtAtC0AtN0D0Tzu0StCtDzzzytN1L2XzutAtFyCtFyCtFtDtN1L1CzutN1L1G1B1V1N2Y1L1Qzu2SyByDtA0ByCtB0EyEtGyDzz0AyCtG0AtCzy0FtGtC0Fzz0AtGtCyCtB0AzyyCzy0B0E0A0BtC2QtN1M1F1B2Z1V1N2Y1L1Qzu2S0C0B0AtBtByE0D0CtGtCzytCzztGyE0AyCyCtGzy0EtAyEtGzz0A0CyE0A0DyD0AzztDtAtB2Q&cr=1531281977&ir= SearchScopes: HKU\S-1-5-21-861273354-3512467208-1425694936-1000 -> {DC91FAFB-6CEA-49E5-BB74-9CEE75D09B77} URL = http://www.mystart.com/results.php?gen=ms&pr=jomedia&id=dlsecuretb&v=1_0&ent=ch_6271&q={searchTerms} BHO: No Name -> {7c7c229d-7684-4015-a864-29c213a3e9db} -> No File BHO: No Name -> {94a92ffc-71c1-40db-a367-a592659be19a} -> No File BHO: No Name -> {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} -> No File BHO-x32: No Name -> {5C255C8A-E604-49b4-9D64-90988571CECB} -> No File BHO-x32: No Name -> {EE932B49-D5C0-4D19-A3DA-CE0849258DE6} -> No File BHO-x32: No Name -> {FF4E1D1D-705B-4379-AB33-22D98C1ABF55} -> No File Toolbar: HKU\S-1-5-21-861273354-3512467208-1425694936-1000 -> No Name - {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File 2015-03-23 11:03 - 2015-03-26 18:00 - 00000508 _____ () C:\Windows\Tasks\SpeedyPC Registration3.job 2015-03-23 11:03 - 2015-03-23 11:03 - 00003188 _____ () C:\Windows\System32\Tasks\SpeedyPC Registration3 2015-03-23 11:01 - 2015-03-26 10:07 - 00000532 _____ () C:\Windows\Tasks\SpeedyPC Update Version3 Startup Task.job 2015-03-23 11:01 - 2015-03-26 04:52 - 00000436 _____ () C:\Windows\Tasks\SpeedyPC Pro.job 2015-03-23 11:01 - 2015-03-23 13:29 - 00000480 _____ () C:\Windows\Tasks\SpeedyPC Update Version3.job 2015-03-23 11:01 - 2015-03-23 11:01 - 00003370 _____ () C:\Windows\System32\Tasks\SpeedyPC Pro 2015-03-23 11:01 - 2015-03-23 11:01 - 00003306 _____ () C:\Windows\System32\Tasks\SpeedyPC Update Version3 2015-03-23 11:01 - 2015-03-23 11:01 - 00002974 _____ () C:\Windows\System32\Tasks\SpeedyPC Update Version3 Startup Task 2015-03-23 11:01 - 2015-03-23 11:01 - 00001201 _____ () C:\Users\TerrySwanigan\Desktop\SpeedyPC Pro.lnk 2015-03-23 11:01 - 2015-03-23 11:01 - 00000000 ____D () C:\Users\TerrySwanigan\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\SpeedyPC Software 2015-03-23 11:01 - 2015-03-23 11:01 - 00000000 ____D () C:\Program Files (x86)\SpeedyPC Software 2015-03-19 18:04 - 2015-03-19 18:04 - 00003296 _____ () C:\Windows\System32\Tasks\{CCC8A41C-48A0-497C-A259-2BA432B61C48} 2015-03-19 18:03 - 2015-03-19 18:03 - 00003308 _____ () C:\Windows\System32\Tasks\{287BA3FF-9523-4395-8DDB-9F4F192849E6} 2015-02-25 17:21 - 2015-02-25 17:21 - 00003444 _____ () C:\Windows\System32\Tasks\{68DB4D59-BA87-4EB7-8A02-C808B2F91B6C} 2015-03-17 06:32 - 2015-01-24 00:58 - 00000000 ____D () C:\ProgramData\{298b0492-7659-6065-298b-b04927651249} 2015-03-17 06:32 - 2015-01-24 00:45 - 00000000 ____D () C:\ProgramData\{662ad4a6-b7fa-f94e-662a-ad4a6b7f529a} 2015-03-17 06:32 - 2014-12-04 19:28 - 00000000 ____D () C:\Users\TerrySwanigan\AppData\Roaming\FlvPlayer 2015-01-18 07:21 - 2015-01-18 07:21 - 0000064 _____ () C:\Users\TerrySwanigan\AppData\Local\c53ca9535c438f83132fed934a5da410 Task: {1D573F6B-0EA2-4DA1-85CB-D02E01C8D7D3} - System32\Tasks\ProPCCleaner_Start => C:\Program Files (x86)\Pro PC Cleaner\ProPCCleaner.exe <==== ATTENTION Task: {5540D737-BF96-4C17-94A5-99D2D0D39B0C} - System32\Tasks\SpeedyPC Registration3 => Rundll32.exe "C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\UUS3.dll" RunUns <==== ATTENTION Task: {7294343D-B774-4855-BC8A-50CED3C190FB} - System32\Tasks\ProPCCleaner_Popup => C:\Program Files (x86)\Pro PC Cleaner\Splash.exe <==== ATTENTION Task: {A1D44D4D-2196-4443-8F23-8737D6324D8A} - System32\Tasks\LaunchSignup => C:\Program Files (x86)\MyPC Backup\Signup Wizard.exe <==== ATTENTION Task: {B6D1AD91-F27D-4A60-9135-7AAADA9AF731} - System32\Tasks\SpeedyPC Update Version3 => C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\SpeedyPC_Update3.exe [2012-11-26] (SpeedyPC Software) <==== ATTENTION Task: {D466BA2C-E986-4B3D-BDC5-8A216505E35C} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-04] (Google Inc.) Task: {D4FFBB5F-1B6B-4973-9EC2-A38911E679D0} - System32\Tasks\SpeedyPC Update Version3 Startup Task => C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\SpeedyPC_Update3.exe [2012-11-26] (SpeedyPC Software) <==== ATTENTION Task: {F2C59D9A-286C-4829-A4E2-F8CE83FCBE3A} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2014-12-04] (Google Inc.) Task: {F33F9C74-E499-4F49-BB69-B872B33E7402} - System32\Tasks\SpeedyPC Pro => C:\Program Files (x86)\SpeedyPC Software\SpeedyPC\SpeedyPC.exe [2015-03-15] (SpeedyPC Software, Inc.) <==== ATTENTION Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\SpeedyPC Pro.job => C:\Program Files (x86)\SpeedyPC Software\SpeedyPC\SpeedyPC.exe <==== ATTENTION Task: C:\Windows\Tasks\SpeedyPC Registration3.job => C:\Windows\system32\rundll32.exeMC:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\UUS3.dll <==== ATTENTION Task: C:\Windows\Tasks\SpeedyPC Update Version3 Startup Task.job => C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\SpeedyPC_Update3.exe <==== ATTENTION Task: C:\Windows\Tasks\SpeedyPC Update Version3.job => C:\Program Files (x86)\Common Files\SpeedyPC Software\UUS3\SpeedyPC_Update3.exe <==== ATTENTION C:\Program Files (x86)\Pro PC Cleaner C:\Program Files (x86)\Common Files\SpeedyPC Software C:\Program Files (x86)\MyPC Backup C:\Program Files (x86)\Google\Update\GoogleUpdate.exe C:\Program Files (x86)\Google\Chrome C:\Users\TerrySwanigan\AppData\Local\Google\Chrome Reg: reg delete HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f Reg: reg add HKLM\SOFTWARE\Policies\Microsoft\Windows\IPSec\Policy\Local /f RemoveProxy: EmptyTemp: CMD: bitsadmin /reset /allusers

Save this as fixlist.txt, in the same location as FRST.exe

https://dl.dropboxusercontent.com/u/73555776/FRSTfix.JPG

Run FRST and press Fix
On completion a log will be generated please post that

FINALLY

Please download AdwCleaner by Xplode onto your desktop.

[*]Close all open programs and internet browsers.
[*]Double click on AdwCleaner.exe to run the tool.
[*]Click on Scan.
[*]After the scan is complete click on “Clean”
[*]Confirm each time with Ok.
[*]Your computer will be rebooted automatically. A text file will open after the restart.
[*]Please post the content of that logfile with your next answer.
[*]You can find the logfile at C:\AdwCleaner[S0].txt as well.

system · 2015-03-27T16:05:09.000Z

Ok I did as instructed. Weird thing was as I was uninstalling Google when I got to the Sync page there was a female attached to my account I do not even know. I rarely use a cell therefore there are no apps on it. Clueless as to who she is but hopefully that untangles us if she was using my Google Chrome acct. I have not reinstalled Chrome yet, since you need to check the log txt(s). Thanks a heap for the help you both have given!!!

Ms. Terry S.

essexboy · 2015-03-27T17:44:34.000Z

OK now the moment of truth … Re-install Chrome and then let me know if the computer is behaving itself

You can download The latest version from here - Google Chrome

system · 2015-03-27T21:42:44.000Z

About to install Chrome. I wiill say so far as have been using Firefox waiting further instructions I have had not one proxy incident. WOO HOO! Lets hope Chrome works out the same. Thanks as always!

system · 2015-03-28T05:12:10.000Z

FFFIIIIXXXEEEDDD!!!

Wooo Hoooo I can now stay out of Internet connections and clicking LAN settings. Thank You Both so very very much!!!

essexboy · 2015-03-28T11:37:30.000Z

Subject to no further problems

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean

A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:

Remove tools

Download and run Delfix
Select the options as shown

https://dl.dropboxusercontent.com/u/73555776/delfix.JPG

: Keep Java Updated :

WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article

I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)

If you do need to keep Java then download JavaRa
Run the programme and select Remove Java Runtime. Uninstall all versions of Java present
Once done then run it again and select Update Java runtime > Download and install Latest version

https://dl.dropboxusercontent.com/u/73555776/javara.JPG

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

CryptoPrevent install this programme to lock down and prevent crypto ransome ware

https://dl.dropboxusercontent.com/u/73555776/CryptoPrevent.JPG

Malwarebytes.

Update and run weekly to keep your system clean

Unchecky

Click on the link above to be taken to Unchecky.com
click the very large Download button.
click Save
Click Open folder
Right click on the Unchecky_setup and choose to Run as Administrator
Once open click the Install button.
Then click on Finish
Unchecky is now installed and will help you keep unwanted check boxes unchecked, this is a fire and forget programme

It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To learn more about how to protect yourself while on the internet read this little guide Best security practices Keep safe

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