"C:\Windows\TEMP\Leq8I7l9.exe.part could not be saved, because the source file could not be read.
Try again later, or contact the server administrator."
"Internet Explorer did not finish installing
Set up can’t continue because a more recent version of Internet Explorer is installed on your computer"
Could you check in your programmes and features to see what IE the system thinks you have
Hi. I can’t see it listed in programme and features
OTL thinks you have 9 Internet Explorer (Version = 9.10.9200.16540)
OK Go Start > All Programs > Accessories
Right click command prompt and select run as administrator
In the black box that opens type in the following and press enter :
sfc /scannow
Once done reboot and try IE again
The scan showed no integrity violations.
Now when I open explorer it won’t let go anywhere from the home page but if I go into settings and ‘in private browsing’ this opens in a new window. There’s two links 'Learn more about InPrivate Browsing’ and ‘Read the Internet Explorer privacy statement online’. If I click on the latter it goes to a blank page and I can’t move from there. If I click the former I can go to a window web page ‘Browse the Web’ which allows me to go to my homepage and surf the web as normal.
Could you reset IE9 to defaults please, details here http://support.microsoft.com/kb/318378
That seems to have sorted it. IE is working as it should be. In fact my laptop is behaving itself now. I just did a MWBYts and SASW scan and no threats or tracking cookies detected. Things also seem to be running faster as well. A big big thank you.
Subject to no further problems 
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Run AdwCleaner and select uninstall
Remove ComboFix
[*]Hold down the Windows key + R on your keyboard. This will display the Run dialogue box
[*]In the Run box, type in ComboFix /Uninstall
(Notice the space between the “x” and “/”)
then click OK
http://i1224.photobucket.com/albums/ee362/Essexboy3/Misc%20screen%20shots/CF_Uninstall-1.jpg
[]Follow the prompts on the screen
[]A message should appear confirming that ComboFix was uninstalled
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
https://dl.dropbox.com/u/73555776/disc%20clean.JPG
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
http://img233.imageshack.us/img233/7729/mbamicontw5.gif
Malwarebytes.
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 
Hi thanks. I’ve done all that now
thanks again.
I’ve been having issues with firefox again with pdf documents not downloading, firefox updates not completing error messages such as ‘scripts not completing’ on web pages. So I decided to uninstall and reinstall and now I can’t reinstall it. I’m told the install can’t be completed because a temporary folder couldn’t be installed. I tried a system restore and that couldn’t be completed because ‘an unspecified error occurred during system restore’. The error log advised closing antivirus software and trying again which I’ve done and still no joy.
Otherwise things are fine, I’ve been updating and using Malwarebytes, AVG and Superantispyware every day.
Did you fully uninstall Firefox https://support.mozilla.org/en-US/kb/forum-response-clean-reinstall
Following those instructions I fall at the first hurdle because I can’t download the latest version of FF. I get an error message saying ‘cannot create temporary folder archive’, the windows box is labelled couldn’t be created. ‘7-Zip’
Hmm it looks like 7zip is trying to take control of the download
Could you right click the download link and select "save as "
This is the link on the Mozilla page? When I do that it save in my downloads folder and when I open the saved file another Mozilla webpage opens as attached.
Download it from my dropbox and see if the same thing occurs https://dl.dropboxusercontent.com/u/73555776/Firefox%20Setup%2021.0.exe
Just uploading now so it may take a few minutes
no joy. I get the same error message ‘cannot create temporary folder archive’
Whilst I do a little research, have a read here http://support.mozilla.org/en-US/questions/764869
I’ve tried to run as administrator as suggested in that link and right clicking on every other program in the download folder ‘run as administrator’ appears in the drop down but it doesn’t for the Mozilla download.
Do you have 7 zip installed ?
Reset the associations by downloading and merging this registry file http://www.sevenforums.com/attachments/tutorials/185979d1322578124-default-file-type-associations-restore-default_zip.reg