I’m afraid the registry merging hasn’t worked either.

Is there a way to uninstall 7 zip? would that help?

Does 7zip appear in your add remove programmes ? Meanwhile this is a known problem so there must be a solution out there

7zip doesn’t appear in my add/remove progs.

Could you try the download here http://fileforum.betanews.com/detail/Mozilla-Firefox-for-Windows/1032985422/1

I got it sorted. I came across a page on the Mozilla website allowing you to download FFox in your own language and chose Eng-UK as opposed to Eng-US. This allowed me to save the install to my desktop which I couldn’t do previously. As a result I could right click and install it as administrator.

thanks again for your help.

Glad it is resolved :slight_smile:

I was a bit worried because all my bookmarks in FFox would have been lost. I’ve now migrated them over to IE as a precaution.

Thanks for all your help.

My pleasure