My Malware bytes has detected PUP.OPTIONAL.MySearchDial.A and 27 other detections but my Avast has picked nothing up. Any help would be appreciated
They are PUP’s (potentially unwanted programmes) Avast does not scan for those by default
Please download Junkware Removal Tool to your desktop.
[]Right-mouse click JRT.exe and select “Run as Administrator” the tool will open and start scanning your system
[]please be patient as this can take a while to complete depending on your system’s specifications
[]On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
[]post the contents of JRT.txt into your next message.
I have downloaded the program but when I run as administrator a message appears saying 7-zip:Internal error code 105
Could you reboot your computer and try again please
Junkware Removal Tool (JRT) by Thisisu
Version: 6.0.2 (09.22.2013:1)
OS: Windows 7 Home Premium x64
Ran by Jonathan on 22/09/2013 at 21:10:59.74
~~~ Registry Values
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs
~~~ Registry Keys
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\esrv.exe
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\installcore
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\installcore
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\apnstub_rasmancs
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasapi32
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Tracing\wajamupdater_rasmancs
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}
~~~ Files
~~~ Folders
Successfully deleted: [Folder] "C:\ProgramData\partner"
Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"
Successfully deleted: [Folder] "C:\Program Files (x86)\torntv.com"
Successfully deleted: [Folder] "C:\Users\Jonathan\AppData\Roaming\microsoft\windows\start menu\programs\torntv.com"
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{3C968BFA-BC72-469E-B3CE-319E662E04BA}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{60D41EFB-4D11-4EB7-B4BB-C61B83DB973A}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{7ECE4A4E-CB55-46A5-942F-0E722310A89C}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{80083B9E-4234-4246-9096-BAEFC1A83B25}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{8CF35E6C-3DC7-4069-A69B-08A1D62E54F3}
Successfully deleted: [Empty Folder] C:\Users\Jonathan\appdata\local\{D23A98D4-46A9-4AFF-B309-80EC7854639C}
~~~ FireFox
Emptied folder: C:\Users\Jonathan\AppData\Roaming\mozilla\firefox\profiles\5liym9vv.default\minidumps [32 files]
~~~ Event Viewer Logs were cleared
Scan was completed on 22/09/2013 at 21:36:05.96
End of JRT log
How is it behaving now ?
it was behaving fine but I was worried when Malware bytes detected it and not Avast
PUP’s need to be enabled for Avast to detect that as it is a programme that some people voluntarily install
Thank you for your help. Does this mean I am safe?
Unless you wish me to check deeper, yes 
Delete JRT from the desktop
Will you check deeper? If it isn’t to much trouble
No problem
Download OTL to your Desktop
Secondary link
[*]Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
https://dl.dropbox.com/u/73555776/OTL_Main_Tutorial.gif
[*]Select All Users
[*]Under the Custom Scan box paste this in
netsvcs
BASESERVICES
%SYSTEMDRIVE%*.exe
/md5start
services.*
explorer.exe
winlogon.exe
Userinit.exe
svchost.exe
/md5stop
dir “%systemdrive%*” /S /A:L /C
CREATERESTOREPOINT
[*]Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
[*]When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.
[*]Attach both logs
Hi here are the two files that OTL produced
Essex is asleep. It’s 1:30AM in the UK. He’ll be online later
This should be the last of it
Warning This fix is only relevant for this system and no other, using on another computer may cause problems
Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot
Run OTL
[*]Under the Custom Scans/Fixes box at the bottom, paste in the following
https://dl.dropbox.com/u/73555776/OTL_Fix.GIF
:Commands
[CREATERESTOREPOINT]
:OTL
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://start.mysearchdial.com/?f=1&a=coolmsd&cd=2XzuyEtN2Y1L1QzutBtDtCtDyB0AtCyEzytCyBzyzytD0F0FtN0D0Tzu0CyDtAyEtN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1R1F1F1I1H1B1Q&cr=1592925294&ir=
IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://start.mysearchdial.com/results.php?f=4&q={searchTerms}&a=coolmsd&cd=2XzuyEtN2Y1L1QzutBtDtCtDyB0AtCyEzytCyBzyzytD0F0FtN0D0Tzu0CyDtAyEtN1L2XzutBtFtBtFyEtFyBtAtCtN1L1Czu1R1F1F1I1H1B1Q&cr=1592925294&ir=
[2013/07/12 02:03:23 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Jonathan\AppData\Roaming\mozilla\Firefox\Profiles\[ofr2][opt]rs0,[slws][slns]\extensions
[2013/06/17 21:44:30 | 000,000,000 | ---D | M] ("MySearchDial" />;) -- C:\Users\Jonathan\AppData\Roaming\mozilla\Firefox\Profiles\[ofr2][opt]rs0,[slws][slns]\extensions\{ad9a41d2-9a49-4fa6-a79e-71a0785364c8}
O3 - HKU\S-1-5-21-4120974608-1646400133-1161408251-1001\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
:Commands
[resethosts]
[emptytemp]
[Reboot]
[*]Then click the Run Fix button at the top
[*]Let the program run unhindered, reboot the PC when it is done
[*]Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.
Hi here is the file created from the OTL Quick Scan
Looks dead to me any further sign of it ?
Thank you, there is no sign of MySearchDial. I get pop ups sometimes, if they come back can I post here about it here
Subject to no further problems
I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems
Now the best part of the day ----- Your log now appears clean 
A good workman always cleans up after himself so…The following will implement some cleanup procedures as well as reset System Restore points:
Delete JRT
Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.
Clear Restore Points
Go Start > All Programmes > Accessories > System tools
Right click Disc Cleanup and select run as administrator
When it pops up at the first prompt select OK after it has done some calculations the tabs will appear
Select More Options tab
Press Sytem Restore and Shadow Copies Cleanup button
: Keep Java Updated :
WARNING: Java is the #1 exploited program at this time. The Department of Homeland Security recommends that computer users disable Java
See this article and this article.
I would recommend that you completely uninstall Java unless you need it to run an important software.
In that instance I would recommend that you disable Java in your browsers until you need it for that software and then enable it. (See How to diasble Java in your web browser and How to unplug Java from the browser)
Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:
Update and run weekly to keep your system clean
Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link
If you use on-line banking then as an added layer of protection install Trusteer Rapport
It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
[*]Microsoft Windows Update
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe 