Hi,
First of all let me sincerely apologize for all troubles associated with usage of our product.
This is not intentional behavior.
Thank you for describing your problem, I assume that since you already uninstalled our product you do not use it anymore, correct? If you would be willing to give it another try I would like to ask you to provide us with more data if you will induce the same problem again so we can fix it as the truth is that you are the first person after a long time who experienced such an issue.
We replaced our previous log collector tool with the official Avast Support Tool which is more or less the same however just to make sure here is the process:
[ol]- Open Driver Updater - Menu - Settings - Troubleshooting
- Click “Open Support Tool” button at the top
- Confirm the Windows User Access Control dialog to start the tool
- After the initial check click “Next”
- Fill in your email address so we can contact you afterwards if necessary
- Click “Generate” button to start the process
- When everything is finished, send me the code displayed in the final screen (see the attached picture) so we can find the right package associated with it[/ol]
Thank you for your cooperation!