Putting license file makes AVAST HANG UP ?

Avast Free Antivirus / Premium Security
1

When im trying to browse my license file and open it up … it just gives me HANG problems …
Other applications do work but AVAST stucks up … it says “NOT RESPONDING” … Am i wasting money ? … I need help guys …

Here’s my specs :

Pentium IV 2.4Ghz
768mb of RAM

2

Try to uninstall Avast! and reinstall back.

3

What product of Avast do you have (Pro, AIS)? Did you just install the product?

What was your previous antivirus (AV) before Avast and how did you uninstall it?

You don’t need to “browse the license file.” You open the Avast GUI to insert the license. If the Avast GUI is what is hanging, then before you uninstall Avast, try an Avast Repair first:

  • Go to Control Panel > Add/Remove programs > Avast Antivirus.
  • Scroll down and choose Repair function in the pop-up window.
  • Reboot.

If this does not fix your problem, then you will need to uninstall and do a clean install of Avast:

  1. Save a copy of newest version of Avast (5.0.677) for the product you need and save it to your HDD:
    Pro – http://www.avast.com/pro-antivirus#tab4
    AIS – http://files.avast.com/iavs5x/setup_ais.exe
  2. Download the Avast Uninstall Utility, aswClear5.exe http://www.avast.com/uninstall-utility and save it to your HDD (it has uninstall tools for both 4.0 and 5.0).
  3. Disconnect from the Internet at this time.
  4. Go to Control Panel and uninstall Avast through Add/Remove Programs if possible and reboot.
  5. If Step 4 fails, boot into Safe Mode (hit F8 repeatedly) and run the Avast Uninstall Tool. Uninstall all prior products of Avast that you had on this machine at this time.
  6. Reboot.
  7. Install the newest version of Avast and reboot.
  8. Get Internet access and add the license key for Pro, or AIS.
  9. Update the Avast definitions.

Let us know your previous AV and how you uninstalled it, and try the above suggestions, and if this fixes your problems. Thank you.