eu comprei uma chave de acesso do antivirus ultimate ate agora nunca mandaram a minha chave comprei ano passado
First, I’m an Avast user and not an Avast Team member.
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Is there a possibility that you made an error when entering your email address ?
That is the only reason I can think why you didn’t receive an email for the registration/subscription key.
Leaving it this long will make it more difficult to investigate this.
What method did you use to pay ?
Sales change order details wrong email address given, etc. The approximate date you did this and the email address that you believe you used, but this isn’t going to be easy (having left it so long).
Start here: - Contact Avast Support - Select Account and Billing - Account Help
- From the drop down Select Reason > if applicable and or click the Get Support button.
- This should give the option of Phone or Chat.