Question about real time protect(how to turn on..)

i check my phone state on the web site
here:
http://i.imm.io/BxeL.png

i see i haven’t active most of the fuction
i cannot find any method to active those fuction on my phone
help plz

Hi,

this means avast! Mobile Security was not able to communicate with you Account. Are you sure it’s installed? How did you connect to the Account? Was it via installation wizard, Mobile Security settings or Anti-Theft?

Filip

thanks for reply
i had already check all the setting and confirm that i already connect to the accout.
and i using fix connection problem and told me nothing wrong
btw. i create the avast account on my phone and first time i click in to that webpage it show me my phone state is dangerous…
but i dont know why when i refresh it. it show my unknown…
here hv some capture on my phone

http://i.imm.io/Bxs3.png

http://i.imm.io/Bxse.png

Hi,

could you try refreshing your account (F5)? Just to be sure it was not caused by some data caching.

Filip

Oh~ IS ok now
thanks for help
:wink:

No problem :slight_smile:

Filip