Question about Sandbox

Avast Free Antivirus / Premium Security
1

Hello,

I tired to use sandbox function of Avast.

While I run IE9 at sandbox and save file from Internet. The saved file is disappeared.

I cannot find the file at the host environment.

Could you tell me how to use sandbox to sufer Internet and save file ?

Thanks

2

Try and go to Sandbox in the GUI and then to Expert Settings and then to Browser.

Look at the boxes check marked. If all are check marked then unclick the top box and leave the second box from the top clicked.

Try again to download the file and see if you can find it.

3

Hello,

Thanks for your message.

I followed your instruction to disable “Auto detect default locations for saved/…”

But I still cannot find the downloaded file at the specified location when I switch to real host. I try to re-download at the sandbox again. I can see the downloaded file while I chose “save as”. That’s make me confuse.

Addition: I try it at IE8. But the result is same to IE9

4

As usual Nesivos does not know what he is talking about.

Please read about the Sandbox in avast! HELP CENTER

Sandbox
The avast! Sandbox is a special security feature that allows you to browse the web, or manually run another application, in a completely safe environment, isolated from the rest of your system.

This is especially useful when visiting potentially infected websites, or if you suspect an application may be infected - you can run the program (or your web browser) inside the sandbox to determine whether or not it is safe, while remaining completely protected against any malicious actions that it may try to carry out.


When you run a browser in the Sandbox all downloads are kept in the Sandbox and removed when the Sandbox is closed.

5

Sorry, be may my wording is not so accurate.

My question is to use Sandbox for visiting potentially infected websites (may be or not ). And then download the files at the websites. after that, I want to open the downloaded file outside the Sandbox.

How can I do ? Thanks

6

From .1027 help:

By checking the box "automatically detect default locations for saved/downloaded files and save files to these locations outside the sandbox" you can make sure that files saved or downloaded while working in the sandbox will be saved outside the sandbox. In other words, the process of saving or downloading files to these locations will not be virtualized. This box is checked by default, but if unchecked, any files that you save or download while working in virtualization mode will not actually be saved.
7

When will it release ?

since, 6.0.1000 does not support yet.

8

This should also work in 6.0.1000. Please try this :

Close IE first, than in the Avast GUI choose : Additional Protection - Sandbox - Expert Settings - Web browsers - be sure ‘Automatically detect default locations …’ is checked - and under Maintenance click ‘delete contents’ - click ‘ok’.

Than try IE sandboxed downloading something again.

Greetz, Red.

9

Close IE first, than in the Avast GUI choose : Additional Protection - Sandbox - Expert Settings - Web browsers - be sure ‘Automatically detect default locations …’ is checked - and under Maintenance click ‘delete contents’ - click ‘ok’.

I tried already. Even Checked or Unchecked it and then “Delete Contents”, however, it doesn’t work.

I am using Win7 HP 32-bit, IE9 and IE8 also.

10

Strange :-\

Please try a repair of Avast!. Go to : Start - Control Panel - Add/Remove Programs - select Avast! - Add/Remove - select Repair - next.

Greetz, Red.

11

I don’t think it is installation issue.

Because, I have to clean-setup Win7 and then install Avast! Pro 6.0.1000.

12

Hi Eric,

Do you have any idea about the location of virtual file will be keep, if the user browsing and download the file from website?

Because when i tried with avast antivirus IS and try to check or uncheck those "Store files in special storage … " and "Automatically detect default locations for saved/download … ", i am still doesn’t able to found the downloaded file on the places that i would like to save that file.

Pardon me to asking, because about this matter till today i am keep looking how to find out the location of virtual folder.

cheers,

13

Hi,

“Automatically detect …” option should do this automatically – when it’s checked on, everything you’re going to download is saved outside sandbox (= is not stored in sandbox, but saved on your disk). It detects default’s web browser download folder and then set an exclusion for the folder. How did you set your download location?

Alternatively, you can set exclusion folder: Expert Settings → Exclusions

@Yanto, sandbox folder is hidden by default (you can turn it off with a special tool: http://public.avast.com/~kurtin/snxConfig.exe, turn “Hide $target folder” off).

-pk