Thanks for your response, David.

Yes…Server says check the box to allow authentication, so have that checked.

I haven’t applied the same settings to OE…I never use it so wasn’t aware I needed to do that. Will try that suggestion next.

As for SSL…Earthlink folks didn’t suggest I change that and right now I’m not sure if it was something the online tech had me change or not. Right now, as I check the drop down menu for SSL I have the choices:
Required, STARTTLS
Never
If available, STARTTLS
Required, alternate port

I’m sorry, I just don’t know exactly how SSL works or what setting I should choose.

Any suggestions, please?

Shoe