How can I create and exception for Ransomeware to completely ignore my Guild Wars 2 Screenshot folder? I have tried every exception Option leading to this folder and I still can not get it to stop blocking my screenshots. The only way I can take Guild Wars 2 screenshots is by completely disabling Ransomeware. Please help. I’ve been using Avast for many years, I’d hate to stop now over this bug. This happened over a year ago, and now it’s back.
→ https://support.avast.com/en-ww/article/298/ (Blocked & Allowed apps)
I think this may have worked. Will keep eye on it today to confirm resolution. ty
You’re welcome.
Confirmed it still works. Thanks again. Issue solved.
No problem and thanks for the feedback.
Well looks like the problem is back, and the Allowed App option no longer actually allows it. Can’t take game screenshots because of this Ransomeware garbage.
What has changed since this was resolved before ?
e.g. have you had an avast program update recently.
Whilst this is not resolving the problem directly:
There is nothing stopping you removing the Ransomware garbage (as you call it) module, but then your other images could be at risk.
Is Guild Wars 2 Screenshot folder on your C: drive and the same location as other images ?
I don’t save any screenshots or images (or other at risk folders) in the windows default user locations. I also backup my images to an external hard drive (e.g. if you don’t want to lose it back it up). Because of this I don’t have the Ransomware component installed
Besides date. Nothing’s changed. No worries. I’ve had enough. Deleting this AV. Moving on to kapersky I suppose.