When I try to set the Ransomware Shield, I only see an infinite loading screen on UI.
I repaired Avast and the same appears… Infinite loading screen!
Any ideas to solve this?
- Other security related software installed…?
- Which AV(s) did you use before Avast…?
Only Avast! I’ve updated to new version and problem persist…
- Download Avast Premier Antivirus: https://files.avast.com/iavs9x/avast_premier_antivirus_setup_offline.exe
- Follow instructions: https://www.avast.com/uninstall-utility (Run this tool for all prior installed Avast versions…!!)
- Reinstall Avast with the downloaded installer from point 1.
- Reboot.
Thank you! It’s a bit uncomfortable for me to reinstall, I have no enough time but I think it’s the better…
I will follow the steps and then inform you.
NP, report back.
I deactivated and reactivated the shield and seems to have been solved.
My question is, how should I configure this shield? What folders should I protect without risk of slowing down my pc?
- Usually, it picks some default folders, seems that didn’t work for you.
- Quite easy, choose the ones you would miss if they’re gone/encrypted.
I see that System folders, network folders and removable devices are not supported.
Basically, I must choose a folder and also choosing my trusted apps.
Any examples of folders to protect and trusted apps?
E.g. a folder with images and a program/app to open/edit them.
Ok, thanks! 
You’re welcome.