i’m new to the avast webforum. i’ve looked for the answer to my question but could not find it. here’s my question: which item do i check on the avast website when i want to re-register. i have 3 choices, none of which apply to me: new user, registered user but lost registration key, registered user but registration has expired. i want to re-register BEFORE my registratation expires.
second question: should i ask avast to run a scan of my computer? if so, how often should i do this? weekly? why is it necessary to do this if avast is constantly scanning my computer for viruses?
I would assume you can use the option “it has expired” especially if it has nearly done so, also a scan should be done at LEAST every month (in my opinion), a scan should be done due to new definitions being released after the time which you may have been infected (eg you have a virus sitting on your computer but a definition is only released at a later date, a scan would reveal if you are infected rather than waiting for the malware to run(being pro-active)), a standard scan should be good enough when you choose to do a scan
Option 3 applies to you “I’m a registered user and my registration key has expired, I need a new one”
This applies to you as it will shortly run out (or as they say has run out), expire and you will need a new one. The other options will look for your previous registration details and send you the old registration key if it is still valid. Choosing the third option forces the sending of a new key.
My son finally got my wife’s umpteenth-hand computer up and running and installed avast on it, since I’ve (like most of us here) had years of good experience with it.
Usually I save registration-code emails in a special mailbox, in case I ever have to reinstall. I discovered that (a) for some reason I didn’t have the last one from avast, and (b) the registration info in “About” doesn’t lend itself to copy-and-paste (probably a good anti-piracy defense), so I used the “Lost” option to get another copy of the same code for use on hers.
I have recieved my new key # in the email. When I tried to go to the site to enter it, the site will not come up. It has a Web sit can not be found warning on it. I noticed the address had an extra 2 on the end of the address in my address box (different) from the one in the email. I removed the 2 and re-hit the address and got an avast page that didn’t have any application for installing the new key #.
Where can I find a place to put my new number.??? Is it possible I have to shut down my computer and then what. I have not seen this blue ball in the right hand corner anywhere. Please someone give me a valid address to apply the number. The video assumes the address opens the key # registry.