That’s OK; take care of business first (and real life as far as that goes). We will pick this up when you get back to us. If some of the directions are not clear, ALWAYS come here and ask first. We are here to help (as much as we can).
OK, my Motherboard is a [CrossFireX/SLI] GIGABYTE GA-Z77X-UD3H Intel Z77 Chipset DDR3 ATX Mainboard w/ IRST, Lucid Virtu MVP, Ultra Durable4, 7.1 HD Audio, GbLAN, Display Port, 3x Gen3 PCIe x1 & 1 PCI (All Venom OC Certified) [+55]
I’m not sure what the NIC (Network Interface Card) on my computer is or who the manufacturer is; although my computer item Order Information states the following:
Network: Onboard Gigabit LAN Network
When you say " Download the latest drivers for your nic/motherboard from the manufacturers website.
Make sure they are for Windows 10", do you mean install Chipset Drivers?
I have a Gigabyte Ultra Durable Motherboard Intel 7 series Utility DVD that says on the front of the DVD "*Chipsets / Serial-ATA / RAID Network / Audio Drivers.
Gigabyte is a company from Taipei, Tawain.
I visited their website which is www.gigabyte.com
I searched my Motherboard at their website and these are downloads for my GA-Z77X-UD3H Motherboard:
http://www.gigabyte.com/support-downloads/download-center.aspx?kw=GA-Z77X-UD3H&ck=
Is this what you are talking about when you you say “Download the latest drivers for your nic/motherboard from the manufacturers website.
Make sure they are for Windows 10”???
Which rev. number (rev. 1.2, rev 1.1, rev 1.0? All of them?) would I download; I would only download the section called “Driver”, correct?
I do not download the sections gigabyte.com called BIOS, Manual etc. etc.?
The Gigabyte Ultra Durable Motherboard Intel 7 series Utility DVD apparently has a program that provides for the downloading of Chipset Drivers if I put it in my optical drive but it might require an internet connection; my brother’s working Apple computer doesn’t have any sort of optical drive where one can insert computer software; it’s just a Computer screen with a few USB ports.
Can someone help out with the questions I posed above?
I am not very knowledgeable with regard to downloading drivers.
I am really at a lost as to the next step I need to do in order to download the latest drivers for my nic/motherboard.
By the way, my computer is almost 3.5 years old. (I got it in July, 2012).
I think we have found the source of your problems. In looking at the Gigabyte web site you posted, your motherboard has “mainboard w/IRST”. This is not supported by a Gigabyte driver in Win10; only Win7, Win8 and Win8.1 . You will need to go back to Win8.1 (or whatever your system was originally loaded with). Do you have restore disks? Or if you only recently upgraded to Win10 (in the last month say) you can have Windows undo the upgrade.
This article explains how: How to uninstall Windows 10 and downgrade to windows 7 or 8.1
The board has the Atheros GbE LAN chip.
https://www.atheros.cz/atheros-network-drivers.html
Indeed, no drivers for Windows 10 available.
Ok, I spoke to a CyberPower Inc. Technical Customer Service Representative (the manufacturer of my computer) today on the cell phone.
I told him about the problem and he said that you could “try and make Windows 10 work” by downloading the Windows 8.1 (I presume 64 bit because I have Windows 10–64 bit) Driver and then see if Windows 10 works.
He said downloading Windows 8.1 Driver “usually works” to get Windows 10 working.
If the Windows 8.1 driver does not work, he said I would have to do a fresh installation of Windows 7.
I asked him about the Windows 7 Recovery Disk; he said they usually send it out when you originally order the computer; but if they forget and you don’t contact them after 30 days, you have to pay for the Windows 7 Recovery Disk.
Well, they of course “forgot” to pack it in the original computer box.
However, I already have a a Microsoft Windows 7 Home Premium software which I purchased to upgrade my first computer from Windows XP I think c. 2010.
I used the software on my my first computer but that computer unfortunately died a long time ago.
The CyberPower Customer Service Representative said I could use the Microsoft Windows 7 Home Premium software on this current computer; I would have to do a fresh installation.
Otherwise, if Microsoft Windows 7 Home Premium software won’t work because I already used it once, I’ll have to order a Windows 7 Recovery Disk from CyberPower; I think it’s only $30.00-$50.00.
The CyberPower Customer Service Representative said Windows 10 has a similar network Driver to the Windows 8.1 Driver.
He said from the Gigabyte website I will download a Zip file executable file (exe.).
He said Right Click the Installer for Driver zip file executable file (exe) > Click Properties > and install it through “Compatibility Mode”.
He said I could skip the Download Type: BIOS download; Utility is optional.
I think I will keep it simple and skip downloading Utility.
Gigabyte.com: GA-Z77-DS3H Downloads page:
http://www.gigabyte.com/products/product-page.aspx?pid=4147#dl
Now, if I try the Windows 8.1–64 Bit DriverDriver, where do I download the Windows 8.1 Driver to?
Do I download the Windows 8.1–64 Bit Driver to Desktop?
Or to some other path?
Do you have any more advice on this?
I would like to “try and make Windows 10 work” by downloading the Windows 8.1–64 Bit Driver.
Otherwise, I will have to try and freshly install Windows 7 which is always kind of a pain to do.
You can download the driver package to the desktop or a download folder; the driver package has a installer exe file to load the driver properly (location and registry settings). Let us know how it goes.
There are three versions of the Driver depending on which Revision (rev.) of the GIGABYTE GA-Z77X-UD3H motherboard you own.
I am not sure which Revision version of the Motherboard I own.
There are Revision 1.0, Revision 1.1, and Revision 1.2 versions of the Motherboard.
I tried finding the Revision number through the Windows Management Instrumentation Command-line (WMIC) but this command could not give the number.
Thus, I will have to open up the computer in order to find which Revision of the mother board I own.
Do you think I should try and determine which exact Revision of the motherboard I own before I download the Driver?
I am pretty sure it’s either Revision 1.0 or Revision 1.1 because the computer is 3.5 years old.
I know Revision 1.0 and Revision 1.1 existed when I purchased the computer because I found some information about that.
Do you think it matters which Revision version of the Driver I download?
If I download the wrong version of the Driver will it ruin the computer?
Should I just try and download each Revision of the Driver until I find out which Revision works or find out that all the Revision versions of the Driver do not work?
I do not want to mess up the computer; but opening the computer up and finding the Motherboard’s Revision number is a pain but I am willing to do that if necessary.
Here’s the correct download page for the motherboard I own:
GIGABYTE GA-Z77X-UD3H
http://www.gigabyte.com/products/product-page.aspx?pid=4153#ov
If you are after the Atheros driver, it looks like it is the same drive for all three board versions.
Ok, I located some documentation in my computer box that states I have the Rev. 1.0 version of the Motherboard:
Model Name:
GA-Z77X-UD3H
Intel Z77/rev.1.0
Socket1155/PCI-Ex 16/ATX
4 DDR3 2-CH/7.1-CH HD Audio
GbE LAN/4 SATA 6Gb/s/8 USB 3.0
This looks like the correct Driver page for the downloads as far as I can tell at Gigabyte.com:
http://www.gigabyte.com/products/product-page.aspx?pid=4153#dl
Do I only download the Athens LAN driver for Windows 8.1 64 Bit?
LAN Version Size Date Atheros LAN driver 2.1.0.21 2.90 MB 2013/11/26
Or, do I also download all of the other Drivers displayed on the page as well: Audio; Chipset; SATA/RAID/AHCI; USB 3.0; and VGA?
Also, do you think it would be a good idea to first store all my files (photos, music, videos) on an external hard drive before attempting to download the Driver(s)? Just in case downloading the Windows 8.1 64 Bit Driver(s) make my computer go haywire?
Backup your personal files before installing the drivers (good idea).
You should download all the current drivers for that motherboard; I would start the installs with the Chipset drivers and see what happens there before continuing on to the others.
Windows 10 magically started working again on its own around the end of January.
I didn’t have to download any drivers.
My computer now is running slowly again with wait period for loading webpages (e.g., my Youtube homepage took 35 seconds to load) and starting and stopping (buffering issues) for HD 1080 and HD 720 videos and webpages with photos taking a while to load.
Can you help me try and get my computer back to speed?
Here’s my Computer Information again:
OS: Windows 10 Home
Intel(R) Core™ i5-3570k CPU @ 3.40GHz 3.80Ghz
System Type: 64-bit Operating System, x64-based processor
Installed Memory (RAM): 8.00 GB (7.90GB usable)