Real time shields

Avast Free Antivirus / Premium Security
1

After a repair installation of XP, I had to reinstall avast. avast says my system is unsecured.When i go to"real time shields", the page shows a large circle and not real time shields. I have used avast for many years and this is the first that real time shields is unavailable. Please help and thank you in advance.

2

Have you rebooted since this reinstall ?
If not do that first.

If that doesn’t resolve it - Try a repair of avast:
XP - Add Remove programs, select ‘avast! Anti-Virus,’ click the Change/Remove button and scroll down to Repair, click next and follow.

You may need to reboot after the repair.

3

Thank you. I have carried out your suggestion, and all other solutions given on this forum but none work I have added a new topic. It seems that the fault is with avast, as when I go to “fixit” there is an error notice -Windows cannot find C:\program files\avast software\avast\VisthAux.exe. I have no other antivirus program on my computer. If this problem is not solved, and as I spend time on the internet, I will have to install a different antivirus program.

4

It’s now very late where David is.

Since the repair did not work you should perform a clean install.

  1. Download avast installer from here → http://www.avast.com/en-us/download-software
    free, pro, or internet security

  2. Download the uninstall utility from here → http://www.avast.com/en-us/uninstall-utility

  3. Using the control panel → add/remove programs (XP) or programs and features (Windows 7) → uninstall avast

  4. Follow the instructions for the uninstall utility downloaded in step 2 and perform the uninstall
    for each instance of avast that you have had installed on this computer. version 4, 5, 6, 7, etc.

Uninstall utility instructions:
Start Windows in Safe Mode (Tap F8 while windows restarts)
Open (execute) the uninstall utility
If you installed avast! in a different folder than the default, browse for it. (Note: Be careful! The content of any folder you choose will be deleted!)
Click REMOVE
Restart your computer

  1. Run installer downloaded in step 1.

  2. Reboot

5

I’m still here ;D you can try this first, may a little less hassle than a clean reinstall.
If you check is this file actually there C:\Program Files\AVAST Software\Avast\VisthAux.exe ?

If it isn’t present, this is a copy of mine from the C:\Program Files\AVAST Software\Avast\ folder of avast free 7.0.1426 https://dl-web.dropbox.com/get/Public/avast/VisthAux.exe?w=c48e2891. But you would have to be using the free 7.0.1426 version.

You would have to disable the avastUI, Settings, TroubleShooting, self-defence module to be able to copy this file in the the avast folder.