Reboot when connecting VPN...

Avast Free Antivirus / Premium Security
1

Hi,

Everytime I try to connect to my work VPN, the PC reboots.

At the beginning, I thinked it was a problem caused by the firewall (not enough rights for the VPN connection). But recently, I successfully used the VPN software after an avast uninstall.

I made tests: install/uninstall/Stop protection and the PC is ok only when avast is not installed.

The used VPN software is “Shiva VPN Client” - port 2233 - unknown vpn protocol.
and the avast version is the 4.5.561.

I would like either know how to really deactivate avast during VPN connections (so I will be able to continue tests) or how to correct the problem.

Thank you for your help.

Christophe

2

This sounds strange to me and more like an issue with firewall than A/V but if it works how can you argue . its easy enough to pause avast, just right click on A ball and the option is there to stop on -access protection or pause

3

Chris@Asn,

what is your operating system? If it’s Windows XP, please look up the folder \windows\minidump and send a couple of .mdmp files from there (preferably the neweset ones) to my email address for further analysis.

Thanks
Vlk