A scan I did this a.m. yielded no apparent results. In the attachment, you can see the Scan Details, which is greyed out, with no data in them. This includes Run Time, Tested Files, Tested Folders . . . . and Infected Files.
Before I betray my relative ignorance, can anyone say why there’s no data in them?
I did the scan to ascertain if my computer has any apparent infections.
If you click/mark the one listed at top…does anything change in the window below ?
When it’s not intuitive to find the things I am looking for, it can get frustrating.
I cannot find the scan results. All I see is: Status, Scan, Tools, Store, etc. on the left-hand side. What I would like to see is SCAN RESULTS – CLICK HERE!
Yes you have to select the scan from the list before it will display the Scan details and allow the Detailed report button to be active.
See attached image 1 (list of scans completed) and image 2 (one of the scans selected). Notice in mine the Detailed report button is still grey that is because I had no detections or observations in that particular scan.
GUI>Scan>click “scan history”>click on a scan log to see results 
Easy, just add Scan history to a quick access button on the main GUI screen. I also have Virus chest on mine.
See screen shot.
Yes, I found the inconspicuous Scan History option at the bottom of the screen, clicked on it and found the Full System Scan which I just performed this a.m.
The only observations I could find were password protected files, which I understand are harmless.
Thank you,
Ivory
Not necessarily harmless, it’s just the Avast can’t access them because of the password.
They can’t do any harm until someone with the password opens them, at which stage the file shield will pick up whether they are malicious.
Password protected files are inert until you access them. Then the file shield will scan them.
avast does not know these passwords and has no reason to know them.
Most password protected files are generally copyrighted material. To protect the integrity of these
files the authors use password protection. Examples of password protected files include but not exclusive
to avast, MBAM, and various other security software.
I have one question, are you using default settings on your scan or did you tweak any scan settings?
In reply to the question about custom settings, I noticed that the areas to be scan included all harddisks, rootkits, and auto-start programs and modules loaded in memory. “Scan all types” is left un-checked. Whether I selected these settings, I don’t remember, but I don’t think I selected them.
Generally the “Scan all types” is unchecked. Not all file types are targeted or represent a risk of infection, so avast scans those that are at risk of infection and represent a risk if infected.