system
1
So the recent update rolled out for Avast about 2 days ago and I’m trying to update right now but it wont finish. It get stuck on Step 3/3 “File downloaded: prod-ais.vpx”, Here is a picture of the said issue.
DavidR
2
It could be that the servers are very busy, it can happen on program updates. The standard program update is cycled over a couple of weeks to spread the server load for over 180 million users (even with hundreds of update servers).
You could try the update a little later and see if it fares any better.
DavidR
4
You’re welcome, hopefully you will be able to get it soon.
Hmm… seems to still be stuck, I tried multiple times over the night.
Any further help on this would be appreciated.
DavidR
7
You could try manually downloading the installation file and install that.
avast Free: - http://files.avast.com/iavs5x/avast_free_antivirus_setup.exe
danmb
8
Same problem here.
Stuck on Step 3
file downloaded: prod-ais.vpx
It just sits there. Over a day now.