Update: If you want to clear, after performing the update action above, scheduling your automatic scan for a few minutes in the future seems to be the only way to properly clear the false positive.
I received the same warning today. After reading all of the messages I uninstalled and reinstalled the Avast Security Ultimate app, restarted my phone and setup the security app and rescanned successfully with no reported errors. My only issue now is that it seems the checkspeed is indicating that my network downoload speed is very slow @ 0.2Mbps. but going to familiar sites I am not experiencing andy great degredation in speed.
I have the same message, all things updated, turned phone in and off, still seeing the avastessage " malware detected in android system, it to s installed in the partition so cannot be uninstalled…setting to deactivate this app".
Well, I am not at all tekky, so spent an hour searching for this app, then searching for how to disable it, then googling how to disable it, then, I made the mistake of calling Google Support…
Oh what a mistake, I spent over 2 hours, spike to 6 different people, including the manager of the support team responsible for my phone, and do you know what the result was…had I been able to uninstall it, I would have had a broken phone , because that is what they said to do, with the android system app.
I made it clear what it was, that it was a system file, sent them screenshots of the avast message, of tye app, of tye options available as they didn’t know at all, and two told me to uninstall it and restart my phone, and 3 told me to disable or force stop.
I quickly realised they knew nothing, and turns out worse the advice given, if it had been possible to do so, would have made my phone unusable.
I then called my son who quickly said " don’t touch it, leave it be, must be an error with avast, something in the latest Google update has something that avast is reading as a threat, even if it is a threat, don’t touch the system files!"
Then I Google the error message from avast +mistake and found this.
So no, avast customer services, this issue is not resolved, all my definitions say up to date, all aps and is are up to date, yet avast is still telling me there is malware in the android system app and that I should disable it.
Luckily it doesn’t tell you how to.
I am in the UK, to f that helps you get the definitions pushed out properly or whatever it is you do.
Here is the latest word I’ve received from Avast:
“Hi Norbert. This was indeed a false positive that happened on Android 13 devices
that have our anti-virus. The issue is fixed now and rescan will remove it from the detections.”
I just got this message today after updating my Avast mobile :
Malware Detected
Media Storage contains Malware that could harm your device. It is installed in the system partition and cannot be uninstalled. Instead, you must deactivate the app from system settings. Detection ID: 069d6c2ac8d6
Has this been confirmed to be a false positive, as others have mentioned ? Has this ever been resolved ?
I’m using Moto G Play Android version 10 Mobile Phone.
Thanks !
I received a very similar message today on my Galaxy S10 - it says “Shell contains malware” the rest of the message is the same. Also at the end Dectection ID: 2599e72de5e3. Is this another false positive? Samsung says Android is up to date G973USQS8IWC1 April 25,2023. Avast says it updated today, then I got this warning.
I tried manual scan with same error showing, so I tried to schedule an auto scan for 5 minutes past current time and after the autoscan ran, this message no longer appeared. So I’m inclined to think it was just a fasle positive which Avast cleared. I noticed from the activity log that my a virus update ran yesterday at 12:25 PM, an auto scan ran later at 11:10 which showed the malware error, then another virus update ran at 4:56 AM this morning and a storage scan ran at 10:31 which showed the error. Manual scan showed it but after teh auto scan it doesn’t show up anymore.