Pondus
2
have you tested the files at www.virustotal.com / www.metascan-online.com / www.jotti.org
send file to avast lab for correction if you think this is wrong
You can upload files and report issues to avast here : http://www.avast.com/contact-form.php (select subject according to Your case)
You can use mail
send to virus@avast.com in a password protected zip file
mail subject: False Positive / undetected sample (select subject according to your case)
zip password: infected
or you can send files from avast chest
how to use the chest. http://www.avast.com/faq.php?article=AVKB21